IT Service Desk Engineer (1st Line) – Growth & Benefits

IT Service Desk Engineer (1st Line) – Growth & Benefits

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Solus - an Aviva company

At a Glance

  • Tasks: Be the go-to person for tech support, solving issues and helping users thrive.
  • Company: Join Solus, an Aviva company, known for its supportive and growth-focused culture.
  • Benefits: Enjoy competitive pay, training opportunities, and a chance to grow your IT skills.
  • Other info: Join a dynamic team with plenty of room for personal and professional growth.
  • Why this job: Kickstart your IT career while making a real difference for over 2,500 users.
  • Qualifications: A passion for technology and problem-solving; no prior experience required!

The predicted salary is between 30000 - 40000 Β£ per year.

Solus - an Aviva company is seeking a 1st Line IT Engineer to join our Service Desk, serving 2,500+ users across 40+ sites.

You will be the first point of contact for colleagues and clients using Evolve, triaging and resolving issues and escalating to the 2nd line as needed.

You will work with Microsoft 365, Azure, Intune and Halo ITSM, handling hardware, software, and networking issues with a focus on reliable service delivery.

Training and growth opportunities are available as the team expands.

#J-18808-Ljbffr

IT Service Desk Engineer (1st Line) – Growth & Benefits employer: Solus - an Aviva company

Solus, an Aviva company located in Manchester, is an excellent employer that prioritises employee well-being and professional growth. With a competitive salary and comprehensive benefits, the supportive work culture fosters teamwork and high service standards, making it a rewarding place for Car Valet & Vehicle Prep Specialists to thrive in their careers.

Solus - an Aviva company

Contact Details:

Solus - an Aviva company Recruitment Team

We think you need these skills to ace IT Service Desk Engineer (1st Line) – Growth & Benefits

IT Support
Microsoft 365
Azure
Intune
HaloITSM
Troubleshooting
Service Delivery