At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and enhance customer satisfaction.
- Company: Join Solus, a leading name in vehicle repairs backed by Aviva.
- Benefits: Enjoy competitive pay, bonuses, generous holiday, and discounts on Aviva products.
- Why this job: Shape the future of vehicle repair while making a real impact on customer experiences.
- Qualifications: Proven leadership skills and technical expertise in the motor repair industry.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Workshop Manager role at Solus - an Aviva company.
Pay Range: This range is provided by Solus - an Aviva company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities:
- Responsible for the workshop team, building a collaborative team working environment, which focuses on the customer and what matters to them.
- Leading the workshop team in producing quality repairs with a “right first time” culture and attitude to their work.
- Identify opportunities which promote customer satisfaction and or process improvement ideas and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations.
Qualifications:
- Able to demonstrate technical competence, providing hands-on practical support.
- Experience of leading a team, working across different management teams.
- Experience of working within the motor repair industry.
- Strong technical competence and repair methodology knowledge.
Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards, Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management
Industries: Motor Vehicle Manufacturing
Workshop Manager in Epsom employer: Solus - an Aviva company
Contact Detail:
Solus - an Aviva company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor repair industry and let them know you're on the lookout for a Workshop Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Solus and their values. Understand their focus on customer satisfaction and team collaboration, so you can showcase how your experience aligns with their mission during the interview.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams in the past, especially in the motor repair industry. Highlight your ability to foster a 'right first time' culture and improve processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Solus team and ready to contribute to their success.
We think you need these skills to ace Workshop Manager in Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your experience in leading teams and your technical competence in the motor repair industry. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team at Solus. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving customer satisfaction or leading successful projects, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and ensures your application goes directly to us. Plus, we’ll be in touch within 14 days—how great is that?
How to prepare for a job interview at Solus - an Aviva company
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle repairs. Be ready to discuss specific repair methodologies and demonstrate your competence. This will show that you’re not just a manager but someone who understands the nitty-gritty of the workshop.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you fostered collaboration or improved customer satisfaction. This will help the interviewers see you as a strong leader who can build a positive team environment.
✨Emphasise Customer Focus
Since the role is all about enhancing customer experience, come equipped with ideas on how to improve processes and customer satisfaction. Share any previous experiences where you’ve implemented changes that positively impacted customers.
✨Ask Thoughtful Questions
Prepare some insightful questions about Solus and their approach to vehicle repairs. This shows your genuine interest in the company and helps you understand if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.