Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Inspect and assess motor claims using state-of-the-art technology.
- Company: Join Solus, a leading vehicle repair company with a stellar reputation.
- Benefits: Competitive salary, bonus opportunities, 33 days holiday, and discounts on Aviva products.
- Why this job: Make a real impact in customer service and vehicle repairs while growing your career.
- Qualifications: Experience in motor claims and strong communication skills are preferred.
- Other info: Inclusive workplace with excellent career development and support for all applicants.
The predicted salary is between 35000 - 45000 £ per year.
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
Responsibilities
The role: Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners. Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations. The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner. You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Qualifications
- Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so).
- Motor Claims knowledge including a basic understanding of insurance principles.
- Good working knowledge of computerised damage estimating systems, including Audatex.
- Good spoken and written communication skills.
- Accuracy and attention to detail.
- Positive and self-confident approach when dealing with our customers.
- Empathy, tact, assertiveness and diplomacy when talking to customers.
- Ability to work well under pressure, meet deadlines and where required be able to use own initiative.
- PC literate with good administrative skills.
- Ability to take on increased ownership and responsibility when necessary.
Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Field Based Motor Engineer in Bristol employer: Solus - an Aviva company
Contact Detail:
Solus - an Aviva company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based Motor Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Solus Aviva and understand their values and what they look for in a Motor Engineer. Tailor your responses to show how your skills align with their customer service focus.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with computerised damage estimating systems like Audatex. Highlighting your familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Solus family!
We think you need these skills to ace Field Based Motor Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Motor Engineer role. Highlight your relevant experience, especially in motor claims and any qualifications like IMI or ATA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Solus and how you can contribute to our customer service excellence. Keep it friendly and professional—show us your personality!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Be clear, concise, and engaging. We love seeing candidates who can express themselves well, so let your writing skills shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be on your way to joining the Solus family!
How to prepare for a job interview at Solus - an Aviva company
✨Know Your Stuff
Make sure you brush up on your motor claims knowledge and insurance principles. Familiarise yourself with the latest technology in damage estimating systems like Audatex, as this will show your technical prowess and readiness for the role.
✨Showcase Your Communication Skills
Since you'll be dealing with customers and repairers, practice articulating your thoughts clearly. Prepare examples of how you've used empathy and diplomacy in past roles to handle customer interactions effectively.
✨Demonstrate Attention to Detail
Bring along examples of your work that highlight your accuracy and attention to detail. Whether it’s a report or a project, being able to discuss how you ensure quality in your work can set you apart from other candidates.
✨Be Ready to Discuss Improvement Strategies
Think about times when you've identified areas for improvement in previous roles. Be prepared to share these experiences and how they contributed to better outcomes, as this aligns perfectly with Solus's focus on performance monitoring and relationship building.