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- Tasks: Assess vehicle damage and provide accurate repair estimates while ensuring customer satisfaction.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on technology and innovation.
- Benefits: Enjoy competitive salary, bonus opportunities, 33 days holiday, and discounts on Aviva products.
- Why this job: Make a real impact in the automotive industry while working with a supportive team.
- Qualifications: Experience in automotive repair and strong communication skills are preferred.
- Other info: Inclusive workplace with excellent career growth and an award-winning apprenticeship programme.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family?
Responsibilities
- Solus Repair Consultants are pivotal in our customers' story, working in partnership with our skilled production team to get the best outcome.
- Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction.
- Carry out computerised estimates using Audatex.
- Communicate with customers to provide repair information and an indication of completion time.
- Compile all relevant information and complete supporting documentation.
- Record all estimate/repair information on the Advance system.
- Monitor progress of the vehicle through the repair process.
- Negotiate estimates with the Aviva Engineer when required.
- Discuss claim related issues with the Aviva Engineers.
- Identify opportunities for non-insurance related repairs.
- Conduct mobile and drive by estimates.
- Maintain and secure allocated equipment.
- Assist other team members as and when required.
Qualifications
- Experience in general production or automotive body repair environment.
- Be able to lead, motivate and inspire your team.
- Excellent communication and interpersonal skills.
- Ability to work to group and site key performance measures.
- Embed a team working culture.
- Able to identify the cause of issues and blockages, which interrupt the flow of work.
- Completion of performance reviews and development.
Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards, Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Vehicle Damage Assessor in Bolton employer: Solus - an Aviva company
Contact Detail:
Solus - an Aviva company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working at Solus or Aviva. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about vehicle damage assessment and repair processes. We want to see your passion for the role!
✨Tip Number 3
Showcase your communication skills during the interview. Remember, as a Vehicle Damage Assessor, you'll be interacting with customers and engineers alike. Be clear, concise, and friendly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Vehicle Damage Assessor in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience in vehicle repairs or customer service to show us you’re a great fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join Solus and how you can contribute to our team. Be genuine and let your personality shine through—this is your chance to make a memorable first impression!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to demonstrate your interpersonal skills in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join the Solus family!
How to prepare for a job interview at Solus - an Aviva company
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment and repair processes. Familiarise yourself with tools like Audatex, as well as the general workflow in a production or automotive body repair environment. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Showcase Your Communication Skills
As a Vehicle Damage Assessor, you'll need to communicate effectively with customers and team members. Prepare examples of how you've successfully communicated complex information in the past. This could be through resolving customer queries or negotiating estimates—anything that highlights your interpersonal skills will do!
✨Demonstrate Team Spirit
Solus values teamwork, so be ready to discuss how you've contributed to a positive team culture in previous roles. Think of specific instances where you motivated or inspired your colleagues, or helped resolve conflicts. This will show that you can fit into their collaborative environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture at Solus. This not only shows your interest but also helps you gauge if this is the right fit for you. Ask about their approach to non-insurance related repairs or how they support employee development.
