At a Glance
- Tasks: Lead a dynamic workshop team to ensure top-notch repairs and customer satisfaction.
- Company: Join Solus, a forward-thinking company focused on quality and innovation.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and great discounts.
- Other info: Inclusive workplace with strong focus on wellbeing and career growth.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 35000 - 45000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we’re looking for an experienced Workshop Lead. This is a permanent role reporting to the Production Manager.
Responsibilities
- The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered.
- Manage meeting and improving on customer satisfaction targets.
- Achieve and maintain and embed all best practice and lean activities as instructed by business strategy.
- Achieve budget sales and cost targets weekly, monthly and annually.
- Ensure all health and safety policy and procedures are followed, with all staff utilising safe working practices and monitoring the correct use and storage of PPE.
- Plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- Apply Standard Operating Procedure following policy standards.
- Ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
Benefits
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
We value inclusivity and welcome all applicants. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Workshop Lead in Birmingham employer: Solus - an Aviva company
At Solus, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Workshop Lead, you will benefit from competitive salaries, performance-related bonuses, and generous holiday allowances, all while working in a dynamic environment that values best practices and continuous improvement. Our commitment to your professional development and the opportunity to make a meaningful impact in the repair industry makes Solus a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Workshop Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer satisfaction and lean activities, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience with high-volume accident repair management and BS10125 regulations. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workshop Lead in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Lead role. Highlight your experience in high-volume accident repair management and scheduling, as well as your knowledge of BS10125 regulations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Workshop Lead position. Share specific examples of how you've met customer satisfaction targets and adhered to health and safety policies in previous roles.
Showcase Your Leadership Skills:As a Workshop Lead, you'll be managing staff and ensuring productivity. In your application, make sure to highlight any leadership experience you have, especially in coordinating teams and improving performance. We love seeing candidates who can inspire others!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re genuinely interested in joining our team at Solus.
How to prepare for a job interview at Solus - an Aviva company
✨Know Your Regulations
Familiarise yourself with BS10125 regulations and Thatcham repair methods. Being able to discuss these in detail will show your expertise and commitment to quality standards, which is crucial for the Workshop Lead role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your experience in scheduling and performance management, as this will resonate well with the responsibilities outlined in the job description.
✨Showcase Customer Satisfaction Focus
Be ready to discuss specific strategies you've implemented to improve customer satisfaction. This could include how you’ve met or exceeded targets in previous roles, as it aligns directly with Solus's goals.
✨Emphasise Health and Safety Awareness
Understand the importance of health and safety policies in a workshop environment. Be prepared to talk about how you've ensured compliance and promoted safe working practices among your team in past positions.
