At a Glance
- Tasks: Provide IT support to 2,500+ users and troubleshoot issues using Evolve.
- Company: Join Solus, an Aviva company, in a dynamic IT environment.
- Benefits: Gain experience with Microsoft 365, Azure, and Intune while developing your skills.
- Other info: Collaborate with a growing team and enhance your career in IT.
- Why this job: Be the first point of contact and make a real difference in user support.
- Qualifications: Basic IT knowledge and a passion for helping others.
The predicted salary is between 40000 - 45000 £ per year.
Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites.
You will be the first contact for colleagues and clients using Evolve, triaging issues and escalating when needed.
The role offers exposure to Microsoft 365, Azure, Intune and Halo ITSM within a growing team.
You’ll work closely with 1st, 2nd and IT Field Engineers, contribute to onboarding/offboarding, and help improve processes with documentation and knowledge sharing,
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1st Line IT Support Engineer - Service Desk (2,500+ Users) employer: Solus - an Aviva company
Solus, an Aviva company located in Manchester, is an excellent employer that prioritises employee well-being and professional growth. With a competitive salary and comprehensive benefits, the supportive work culture fosters teamwork and high service standards, making it a rewarding place for Car Valet & Vehicle Prep Specialists to thrive in their careers.
