At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and customer satisfaction.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on innovation and quality.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
- Why this job: Be part of an evolving industry and make a real impact on vehicle repair standards.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 30000 - 40000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we're looking for an experienced Workshop Controller who combines technical expertise with a strong customer and quality focus. This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered to.
- You will manage meeting and improving on customer satisfaction targets.
- You will achieve and maintain and embed all "best practice" and "lean activities" as instructed by business strategy.
- You will achieve budget sales and cost targets weekly, monthly and annually.
- You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practices and monitor the correct use and storage of PPE.
- You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- You will apply Standard Operating Procedure following policy standards.
- You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
This is a permanent role reporting to the Production Manager. We would like you to have had previous experience in a similar role with the following skills:
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Workshop Lead employer: Solus Accident Repair Centres
At Solus, we pride ourselves on being a leader in the vehicle repair industry, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through our award-winning apprenticeship programme and supportive policies, ensuring that every team member has the opportunity to thrive. With competitive salaries, generous holiday allowances, and a focus on wellbeing, Solus is an excellent employer for those looking to make a meaningful impact in their careers.
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead
✨Tip Number 1
Get to know the company inside out! Research Solus and their values, especially their focus on customer satisfaction and quality. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Workshop Controller position.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your previous experience aligns with the responsibilities listed in the job description. Be ready to share specific examples of how you've managed teams and improved customer satisfaction in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workshop Lead
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to be a Workshop Lead and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight your previous experience in high-volume accident repair management and scheduling. We love seeing how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of your fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of BS10125 regulations and Thatcham repair methods. Being able to discuss these topics confidently will show that you’re not just familiar with the technical side, but that you can also apply this knowledge in a practical setting.
✨Show Your Leadership Skills
As a Workshop Lead, you'll need to manage and coordinate staff effectively. Prepare examples from your past experiences where you've successfully led a team or improved productivity. This will demonstrate your ability to take ownership and work collaboratively.
✨Customer Focus is Key
Solus prides itself on customer satisfaction, so be ready to discuss how you've previously met or exceeded customer expectations. Think of specific instances where your actions directly contributed to positive feedback or improved service quality.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to workshop management and problem-solving. Practice articulating your thought process and decision-making skills in these scenarios, as it will highlight your ability to think on your feet and handle challenges effectively.
