At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and ensure customer satisfaction.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on innovation and quality.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
- Why this job: Be part of an evolving industry and make a real impact on vehicle repair standards.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 35000 - 45000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we're looking for an experienced Workshop Lead who combines technical expertise with a strong customer and quality focus. This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape the vehicle repair industry.
- All roles are at the heart of our business, and you'll need to be enthusiastic, upbeat and committed to delivering the best repair service.
- The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered to.
- You will manage meeting and improving on customer satisfaction targets.
- You will achieve and maintain and embed all "best practice" and "lean activities" as instructed by business strategy.
- You will achieve budget sales and cost targets weekly, monthly and annually.
- You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practices and monitor the correct use and storage of PPE.
- You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- You will apply Standard Operating Procedure following policy standards.
- You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
- This is a permanent role reporting to the Production Manager.
- We would like you to have had previous experience in a similar role with the following skills:
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Workshop Lead in Welwyn Garden City employer: Solus Accident Repair Centres
At Solus, we pride ourselves on being a leading employer in the vehicle repair industry, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through our award-winning apprenticeship programme and supportive policies, ensuring that every team member has the opportunity to thrive. With competitive salaries, generous holiday allowances, and a focus on wellbeing, Solus is not just a workplace; it's a community where your contributions truly matter.
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead in Welwyn Garden City
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Solus and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Workshop Lead role and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for vehicle repair and customer service shine through. Employers love candidates who are excited about the work they’ll be doing.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Workshop Lead in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Workshop Lead role shine through. We want to see that you're genuinely excited about vehicle repair and how you can contribute to our team at Solus.
Tailor Your Experience:Make sure to highlight your previous experience in high-volume accident repair management and scheduling. We’re looking for specific examples that demonstrate your understanding of BS10125 regulations and Thatcham repair methods.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our ambitious future.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of BS10125 regulations and Thatcham repair methods. Being able to discuss these topics confidently will show that you’re not just familiar with the technical side, but that you also understand how they impact customer satisfaction and quality.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Think about times when you’ve improved productivity or resolved conflicts. This will demonstrate your ability to lead and coordinate effectively, which is crucial for the Workshop Lead role.
✨Emphasise Customer Focus
Be ready to talk about how you’ve prioritised customer satisfaction in your previous roles. Share specific instances where you’ve gone above and beyond to ensure a great experience for customers, as this aligns perfectly with Solus's commitment to delivering the best repair service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future plans and how the Workshop Lead role fits into those. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values, especially regarding teamwork and quality focus.
