At a Glance
- Tasks: Drive and deliver vehicles while providing top-notch customer service.
- Company: Join Solus, a company dedicated to excellent customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a difference in customers' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a valid driving licence required.
The predicted salary is between 24000 - 30000 £ per year.
Overview Please be aware the role involves significant driving duties.
The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience .
As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day.
This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach.
As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities.
Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to cus...
Vehicle Delivery Customer Service Advisor / Driver in Surrey employer: Solus Accident Repair Centres
At Solus Accident Repair Centres, we pride ourselves on being an excellent employer that values teamwork and quality in a supportive environment. Our commitment to employee growth is reflected in our leadership development opportunities, ensuring that you can make a meaningful impact on repair processes while enjoying a collaborative work culture. Located in the UK, we offer a unique chance to thrive in a role that prioritises both personal and professional satisfaction.
Contact Details:
Solus Accident Repair Centres Recruitment Team
