At a Glance
- Tasks: Support vehicle repairs and ensure customer satisfaction while working with a skilled technical team.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on innovation.
- Benefits: Competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with guaranteed interviews for disabled applicants.
- Why this job: Make a real impact in the automotive industry while learning and growing your skills.
- Qualifications: No specific qualifications required; just a passion for learning and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working aspart of the Aviva family?Responsibilities The
Role: Aviva Fulfilment Centre Repair Consultants are pivotal in our customers story, working in partnership with our skilled AFC Technical team to get the best outcome.
Reporting directly to the AFC Technical Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction whilst supporting the fulfilment centre.
Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Aviva Engineer when required Discuss claim related issues with the Aviva Engineers To identify opportunities for non-insurance related repairs To assist other team members as and when required Discuss disputes and resolution Educate, support and aid Vehicle damage consultants within the Aviva Fulfilment centre Qualifications Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating.
With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva's success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer's leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants.
If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
Ready to join us?
Apply online today, and our team will be in touch within 14 days.
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Dependability Engineer in Stretton employer: Solus Accident Repair Centres
At Solus Accident Repair Centres, we pride ourselves on being an excellent employer that values teamwork and quality in a supportive environment. Our commitment to employee growth is reflected in our leadership development opportunities, ensuring that you can make a meaningful impact on repair processes while enjoying a collaborative work culture. Located in the UK, we offer a unique chance to thrive in a role that prioritises both personal and professional satisfaction.
Contact Details:
Solus Accident Repair Centres Recruitment Team
