Job Description Overview
The Vehicle Damage Assessor role at Solus is built around technical accuracy, consistency and professional judgement . From initial assessment through to repair planning, your decisions play a critical part in keeping repairs safe, efficient and fair for everyone involved.
Because Solus operates directly within an insurer group, our Vehicle Damage Assessors work with a wider level of authority and influence , allowing you to make informed decisions that support technicians, customers and repair quality without unnecessary delays or hand-offs.
Responsibilities
As a VDA, you'll shape the repair journey from the outset, ensuring vehicles are assessed correctly and repairs are set up to be completed right first time.
You'll:
Accurately inspect and assess vehicle damage in line with manufacturer and industry standards
Prepare clear repair methods and estimates using recognised estimating systems
Identify additional damage and manage supplements in a fair, consistent way
Work closely with Panel, MET, Paint and production teams to support smooth repair flow
Promote best practice, quality and compliance across the site
This is a role where sound judgement and consistency matter as much as technical knowledge .
Qualifications
What matters most is that you bring relevant VDA or technical experience , along with a structured, quality-first approach.
Experience as a Vehicle Damage Assessor within an accident repair environment
Knowledge of standards and industry-recognised qualifications (such as ATA or IMI-aligned competence)
Confidence assessing modern vehicle construction and repair methods
Strong attention to detail and consistency in decision-making
We also recognise that strong VDAs come from a range of backgrounds. If you've developed deep technical understanding through another automotive role and are ready to move into assessment with the right support, we're open to that progression.
At Solus, you'll find:
Respect for VDA expertise and professional judgement
Strong working relationships with technicians and production teams
Opportunities to influence repair quality, process and outcomes
An inclusive culture where decision-making style matters more than stereotype
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. n
Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva's success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer's leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access. \Apply online today, and our team will be in touch within 14 days.\
Assessor - Dental in St. Helens employer: Solus Accident Repair Centres
At Solus Accident Repair Centres, we pride ourselves on being an excellent employer that values teamwork and quality in a supportive environment. Our commitment to employee growth is reflected in our leadership development opportunities, ensuring that you can make a meaningful impact on repair processes while enjoying a collaborative work culture. Located in the UK, we offer a unique chance to thrive in a role that prioritises both personal and professional satisfaction.
Contact Details:
Solus Accident Repair Centres Recruitment Team
