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- Tasks: Join us as a VDA Estimator, estimating repairs and ensuring customer satisfaction.
- Company: Solus is a leading body repair group in the UK, owned by Aviva.
- Benefits: Enjoy up to £45k salary, bonuses, flexible hours, and discounts on Aviva products.
- Why this job: Be part of a dynamic team shaping the future of automotive repair with award-winning service.
- Qualifications: Experience in automotive repair, customer service skills, and a valid driving license required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 54000 £ per year.
Responsibilities Up to £45k basic. Plus perks, benefits, overtime and bonuses! TheRole: Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction. Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Aviva Engineer when required Discuss claim related issues with the Aviva Engineers To identify opportunities for non-insurance related repairs To conduct mobile and drive by estimates To maintain and secure allocated equipment To assist other team members as and when required Qualifications Desirable qualifications and experience: Proven experience or knowledge of working in the automotive repair industry ATA Accredited Customer service skills experience of delivery high quality service to customers Planning and organisational skills Flexibility and adaptability managing workflow across a number of department/specialisms Valid driving licence Who are Solus and whatcantheydo for you? Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists.?This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days JBRP1_UKTJ
Solus Accident Repair Centres | VDA Estimator employer: Solus Accident Repair Centres
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solus Accident Repair Centres | VDA Estimator
✨Tip Number 1
Familiarize yourself with the Audatex system, as it's crucial for carrying out computerized estimates. Understanding how to navigate this software will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight any previous experience in the automotive repair industry, especially if you have ATA accreditation. This will demonstrate your expertise and commitment to high-quality service, which is essential for the role.
✨Tip Number 3
Prepare to discuss your customer service skills and provide examples of how you've delivered high-quality service in past roles. This will show that you understand the importance of customer satisfaction in the repair process.
✨Tip Number 4
Be ready to talk about your planning and organizational skills. The ability to manage workflow across different departments is key, so think of specific instances where you've successfully juggled multiple tasks.
We think you need these skills to ace Solus Accident Repair Centres | VDA Estimator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the VDA Estimator position. Understand the key responsibilities and qualifications required, such as experience in the automotive repair industry and customer service skills.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous work in automotive repair, customer service achievements, and your ability to manage workflow across departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention specific experiences that demonstrate your planning and organizational skills.
Highlight Relevant Qualifications: If you have any ATA accreditation or other relevant certifications, make sure to mention them prominently in your application. This will help you stand out as a qualified candidate for the position.
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Automotive Repair Knowledge
Make sure to brush up on your knowledge of the automotive repair industry. Be prepared to discuss your experience and any relevant qualifications, such as being ATA Accredited, as this will show your expertise and commitment to quality service.
✨Demonstrate Customer Service Skills
Since customer satisfaction is key in this role, be ready to share examples of how you've delivered high-quality service in the past. Highlight your communication skills and ability to manage customer expectations effectively.
✨Familiarize Yourself with Estimation Tools
Get comfortable with computerised estimation tools like Audatex. If you have experience using similar systems, mention it during the interview to demonstrate your technical proficiency and readiness for the role.
✨Show Flexibility and Team Spirit
The role requires flexibility and collaboration with various departments. Be prepared to discuss situations where you've successfully adapted to changing workflows or assisted team members, showcasing your ability to work well in a dynamic environment.
