At a Glance
- Tasks: Support product development by translating user needs into actionable requirements for the Evolve platform.
- Company: Join Solus, a leader in vehicle repairs with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for diverse applicants.
- Why this job: Make a real impact by optimising products that enhance user experience and operational efficiency.
- Qualifications: Strong analytical skills and understanding of digital product development are essential.
We are searching for a Product Analyst to support the development, evolution and optimisation of Solus' Evolve platform by translating user needs, process insights and business opportunities into clear, actionable product requirements. You will work closely with Product Managers, Engineers, UX, SMEs and stakeholders to shape the product backlog, guide discovery and refinement, validate requirements through data and user insight, and ensure that Evolve delivers measurable value across operations. This role will be perfect for someone that has a blend of skills including business analysis, product thinking, user research and process optimisation.
Responsibilities
- Product Discovery & Insights
- Conduct discovery activities to understand user pain points, workflows and improvement opportunities.
- Analyse product usage data, customer feedback and operational metrics to identify trends and insights.
- Work with Product Owners to turn insights into prioritised problem statements and feature ideas.
- Requirements Definition
- Write clear, testable and value-focused user stories, acceptance criteria, business rules and user journeys.
- Create process maps, data flows, interaction diagrams and system behaviour definitions tailored for Evolve.
- Shape epics/features alongside Product Owners to support roadmap planning.
- Product Development Support
- Support refinement sessions with engineering teams, ensuring requirements are well understood and sized.
- Answer detailed questions, clarify edge cases and ensure alignment during build cycles.
- Support test planning, support UAT, review QA outputs and validate delivered features meet acceptance.
- Participate in release readiness checks and post-release evaluation.
- Workflow & Process Analysis
- Map current-state and future-state processes across operational functions that use Evolve.
- Identify improvements in workflow efficiency, user experience and data quality.
- Ensure proposed changes align with Solus operational needs and Evolve's long-term direction.
- Governance & Compliance
- Ensure requirements adhere to internal standards, data governance, cyber security and regulatory considerations.
- Support documentation and traceability for audit, compliance or integration governance.
- Continuous Improvement
- Identify opportunities to reduce complexity, remove manual workarounds and enhance product usability.
- Collaborate with operational teams to validate improvement ideas and measure outcomes.
- Stakeholder Engagement
- Facilitate workshops, playback sessions and design discussions for requirement gathering and solution shaping.
- Support communication between Product, Engineering and business users throughout the product lifecycle.
Qualifications
You should have the following skills and experience:
- Strong understanding of digital product development, product lifecycle and iterative delivery.
- A solid grasp of IT systems, integrations, APIs, data models and application behaviour.
- The ability to translate business needs into product requirements, user stories and acceptance criteria.
- Proficiency with analysis, mapping and documentation tools (e.g., Azure DevOps/Jira, Visio, process modelling).
- A good understanding of Agile delivery, testing cycles and release processes.
- Strong analytical and communication skills.
- You may also have Product or Business Analysis certifications (BCS, IIBA, Product Owner, Scrum) and training in analytics, data models, SQL or systems analysis.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Product Analyst employer: Solus Accident Repair Centres
At Solus Accident Repair Centres, we pride ourselves on being an excellent employer that values teamwork and quality in a supportive environment. Our commitment to employee growth is reflected in our leadership development opportunities, ensuring that you can make a meaningful impact on repair processes while enjoying a collaborative work culture. Located in the UK, we offer a unique chance to thrive in a role that prioritises both personal and professional satisfaction.
Contact Details:
Solus Accident Repair Centres Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Solus Accident Repair Centres!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Solus Accident Repair Centres would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Solus Accident Repair Centres through your school's career services!
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Analyst, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Analyst position at Solus Accident Repair Centres. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Solus Accident Repair Centres
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
