At a Glance
- Tasks: Inspect and assess motor claims, ensuring top-notch customer service and efficient repairs.
- Company: Join Solus, a leader in vehicle repairs with a stellar reputation.
- Benefits: Competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
- Why this job: Be part of a dynamic team shaping the future of vehicle repair.
- Qualifications: Experience in motor engineering and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
Responsibilities
The role:
- Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners.
- Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.
- The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner.
- You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Qualifications
Desirable qualifications and experience:
- Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so).
- Motor Claims knowledge including a basic understanding of insurance principles.
- Good working knowledge of computerised damage estimating systems, including Audatex.
- Good spoken and written communication skills.
- Accuracy and attention to detail.
- Positive and self-confident approach when dealing with our customers.
- Empathy, tact, assertiveness and diplomacy when talking to customers.
- Ability to work well under pressure, meet deadlines and where required be able to use own initiative.
- PC literate with good administrative skills.
- Ability to take on increased ownership and responsibility when necessary.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Field Based Motor Engineer in Paisley employer: Solus Accident Repair Centres
Solus Aviva is an exceptional employer, offering a dynamic work environment for Field Based Motor Engineers who are passionate about delivering top-notch customer service. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing and growth, Solus fosters a culture of inclusivity and support, ensuring that every team member can thrive in their role while contributing to the success of a leading vehicle repair company.
Contact Details:
Solus Accident Repair Centres Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Based Motor Engineer in Paisley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Solus Aviva on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your motor claims knowledge. We want to see that you know your stuff, so be ready to discuss how you’d handle various scenarios in the field.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with computerised damage estimating systems like Audatex. We love candidates who can hit the ground running with our state-of-the-art technology.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us that you’re genuinely interested in joining the Solus family.
We think you need these skills to ace Field Based Motor Engineer in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Motor Engineer role. Highlight your relevant experience and skills that match the job description. We want to see how you can contribute to our team!
Show Off Your Skills:Don’t hold back on showcasing your technical skills, especially with damage estimating systems like Audatex. We love seeing candidates who are confident in their abilities and ready to take on challenges.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for Solus. We appreciate a personal touch!
Apply Through Our Website:Remember to apply through our website for the best chance of getting noticed. We’re excited to hear from you, so don’t wait too long – get your application in today!
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your motor engineering knowledge, especially around insurance principles and damage estimating systems like Audatex. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Communication Skills
Since you'll be dealing with customers and repairers, practice articulating your thoughts clearly and professionally. Think of examples where you've used empathy and diplomacy in challenging situations to demonstrate your soft skills.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and deadlines. Prepare specific examples from your past experiences where you successfully managed a tough situation or improved a process, as this will highlight your problem-solving abilities.
✨Research Solus and Aviva
Familiarise yourself with Solus's values, their customer service approach, and recent achievements. Showing that you understand their mission and culture will help you stand out as a candidate who is genuinely interested in joining their team.
