Workshop Lead in London

• Overview
• Workshop Lead

At Solus, accurateassessment underpins everything we do.

As we continue to invest in our future and strengthen our repair capability, we'relooking for anexperienced Workshop Lead who combines technicalexpertisewith a strong customer and quality focus.

This role is suited to a confidentindividualwho takes ownership, workscollaborativelywithothersand understands the importance of getting things right first time for customers, techniciansand the wider business.

Responsibilities

Whatyou'llbe doing

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.

That'swhywe'reexcited to be growing our teams and looking for people to join us as a Workshop Lead

All roles are at the heart of ourbusiness, andyou'llneed be enthusiastic, upbeatand committed to delivering the best repair service.

• The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales, costand customer/quality targets.
• Ensuring all Procedural and BS10125 regulations are adhered
• You will manage meeting and improving on customer satisfaction targets
• You willachieve and maintainand embed all /"best practice/" and /"lean activities/" as instructed by business strategy.
• You will achieve budget sales and cost targets weekly, monthlyand annually
• You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises andmonitorthe correct use and storage of PPE.
• You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
• You will apply Standard Operating Procedure following policy standards
• You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied.

Qualifications

• Whowe'relooking for
• This is a permanent role reporting to the Production Manager

We would like you to have hadpreviousexperience in a similar role with the following skills:

• Experience ofhigh-volumeaccident repair management and scheduling
• Experience of BS10125 regulations
• Experience of Thatcham repair methods

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating.

With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague

• Competitive salary based on location, skills, experience, and qualifications. - Bonus opportunity tied to your performance and the overall success of Solus. - Company pension scheme with employer contributions. - 33 days' holiday (including