Overview
We are searching for a Product Analyst to support the development, evolution and optimisation of Solus' Evolve platform by translating user needs, process insights and business opportunities into clear, actionable product requirements.
You will work closelywith Product Managers, Engineers, UX, SMEs and stakeholders to shape the product backlog, guide discovery and refinement, validate requirements through data and user insight, and ensure that Evolve delivers measurable value across operations.
This role will be perfect for someone that has a blend of skills including business analysis, product thinking, user research and process optimisation.
Responsibilities
Product Discovery & Insights
Conduct discovery activities to understand user pain points, workflows and improvement opportunities.
Analyse product usage data, customer feedback and operational metrics to identify trends and insights.
Work with Product Owners to turn insights into prioritised problem statements and feature ideas.
Requirements Definition
Write clear, testable and value-focused user stories, acceptance criteria, business rules and user journeys.
Create process maps, data flows, interaction diagrams and system behaviour definitions tailored for Evolve.
Shape epics/features alongside Product Owners to support roadmap planning.
Product Development Support
Support refinement sessions with engineering teams, ensuring requirements are well understood and sized.
Answer detailed questions, clarify edge cases and ensure alignment during build cycles.
Support test planning, support UAT, review QA outputs and validate delivered features meet acceptance.
Participate in release readiness checks and post-release evaluation.
Workflow & Process Analysis
Map current-state and future-state processes across operational functions that use Evolve.
Identify improvements in workflow efficiency, user experience and data quality.
Ensure proposed changes align with Solus operational needs and Evolve's long-term direction.
Governance & Compliance
Ensure requirements adhere to internal standards, data governance, cyber security and regulatory considerations.
Support documentation and traceability for audit, compliance or integration governance.
Continuous Improvement
Identify opportunities to reduce complexity, remove manual workarounds and enhance product usability.
Collaborate with operational teams to validate improvement ideas and measure outcomes.
Stakeholder Engagement
Facilitate workshops, playback sessions and design discussions for requirement gathering and solution shaping.
Support communication between Product, Engineering and business users throughout the product lifecycle.
Qualifications
You should have the following skills and experience:
Strong understanding of digital product development, product lifecycle and iterative delivery.
A solid grasp of IT systems, integrations, APIs, data models and application behaviour.
The ability to translate business needs into product requirements, user stories and acceptance criteria.
Proficiency with analysis, mapping and documentation tools (e.g., Azure DevOps/Jira, Visio, process modelling).
A good understanding of Agile delivery, testing cycles and release processes.
Strong analytical and communication skills.
You may also haveProduct or Business Analysis certifications (BCS, IIBA, Product Owner, Scrum) and training in analytics, data models, SQL or systems analysis.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
Competitive salary
based on location, skills, experience, and qualifications. Bonus opportunity
tied to your performance and the overall success of Solus. Company pension scheme
with employer contributions. 33 days' holiday
(including
Product Analyst in London employer: Solus Accident Repair Centres
At Solus Accident Repair Centres, we pride ourselves on being an excellent employer that values teamwork and quality in a supportive environment. Our commitment to employee growth is reflected in our leadership development opportunities, ensuring that you can make a meaningful impact on repair processes while enjoying a collaborative work culture. Located in the UK, we offer a unique chance to thrive in a role that prioritises both personal and professional satisfaction.
Contact Details:
Solus Accident Repair Centres Recruitment Team
