At a Glance
- Tasks: Inspect and assess motor claims, ensuring top-notch customer service and efficient repairs.
- Company: Join Solus, a leading vehicle repair company backed by Aviva.
- Benefits: Competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
- Why this job: Be part of a dynamic team shaping the future of vehicle repair with cutting-edge technology.
- Qualifications: Experience in motor claims and strong communication skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
Responsibilities
The role:
Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners. Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.
The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner.
You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Qualifications
Desirable qualifications and experience:
Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so). Motor Claims knowledge including a basic understanding of insurance principles Good working knowledge of computerised damage estimating systems, including Audatex Good spoken and written communication skills Accuracy and attention to detail Positive and self-confident approach when dealing with our customers. Empathy, tact, assertiveness and diplomacy when talking to customers Ability to work well under pressure, meet deadlines and where required be able to use own initiative. PC literate with good administrative skills Ability to take on increased ownership and responsibility when necessary
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
Competitive salary
based on location, skills, experience, and qualifications. Bonus opportunity
tied to your performance and the overall success of Solus. Company pension scheme
with employer contributions. 33 days' holiday
(including bank holidays), with the option to buy or sell up to 5 days. Save money
with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success
through the Aviva Save As You Earn scheme. Supportive policies
including parental and carer's leave. Wellbeing focus
with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
Ready to join us?
Apply online today, and our team will be in touch within 14 days. TPBN1_UKTJ
Field Based Motor Engineer in Slough employer: Solus Accident Repair Centres
Solus Aviva is an exceptional employer, offering a dynamic work environment where experienced Motor Engineers can thrive. With a strong focus on employee wellbeing, competitive salaries, and generous holiday allowances, we foster a culture of inclusivity and growth, ensuring that our team members are supported in their professional development. Join us to be part of a leading vehicle repair company that values your contributions and offers unique benefits like performance bonuses and discounts on Aviva products.
Contact Details:
Solus Accident Repair Centres Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Based Motor Engineer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Solus Aviva and understand their values and services. Be ready to discuss how your skills align with their mission of providing top-notch customer service in motor claims.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with the latest damage estimating systems like Audatex. Being able to demonstrate your knowledge of these tools can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Solus family!
We think you need these skills to ace Field Based Motor Engineer in Slough
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience and qualifications that match the Motor Engineer role. We want to see how your skills can contribute to our team, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for Solus. Use keywords from the job description to show us you understand what we’re looking for and how you fit in.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your motor engineering knowledge, especially around insurance principles and damage estimating systems like Audatex. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Communication Skills
Since you'll be dealing with customers and repairers, practice articulating your thoughts clearly and professionally. Think of examples where you've used empathy and tact in previous roles to resolve issues or build relationships.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet or take initiative under pressure. Highlighting your ability to identify areas for improvement and implement solutions will impress the interviewers.
✨Research Solus and Aviva
Familiarise yourself with Solus's values, their customer service approach, and recent achievements. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
