At a Glance
- Tasks: Support customers by estimating vehicle repairs and ensuring satisfaction.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on technology.
- Benefits: Enjoy competitive salary, bonus opportunities, 33 days' holiday, and discounts.
- Other info: Inclusive workplace with guaranteed interviews for disabled applicants.
- Why this job: Make a real difference in customer journeys while learning and growing.
- Qualifications: No specific qualifications required; just a passion for helping others.
The predicted salary is between 24960 - 27100 £ per year.
Are you looking for a position where you can make a difference to the customer journey, constantly learn new things and be at the forefront of technology, working as part of the Aviva family?
Responsibilities
The Role:
- Vehicle Damage Consultants are pivotal in our customers' story, working in partnership with our skilled customer service, total loss and engineering teams to get the best outcome.
- It is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction.
- Support Solus sites remotely with pre-diagnosis and invoicing.
- Support our customer service agents making technical decisions on Day 1 total loss cases.
- Support training and coaching of customer service agents.
- Provide management cover of department when required.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating.
With an award-winning apprenticeship programme and winners of other recognised industry awards, Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Vehicle Damage Consultant in Chester employer: Solus Accident Repair Centres
At Solus, part of the Aviva family, we pride ourselves on fostering a dynamic work environment where innovation meets customer satisfaction. With competitive salaries, extensive benefits including a generous holiday allowance and wellbeing support, as well as opportunities for professional growth through our award-winning apprenticeship programme, we are committed to shaping the future of vehicle repair while ensuring our employees thrive in their careers. Join us in a culture that values inclusivity and encourages personal development, making a meaningful impact in the lives of our customers every day.
Contact Details:
Solus Accident Repair Centres Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Damage Consultant in Chester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Solus Accident Repair Centres). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Solus Accident Repair Centres. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Vehicle Damage Consultant in Chester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Solus Accident Repair Centres.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Solus Accident Repair Centres. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Solus Accident Repair Centres to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Solus Accident Repair Centres, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Solus Accident Repair Centres's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
