At a Glance
- Tasks: Manage customer complaints and improve site performance with expert responsibility.
- Company: Dynamic company focused on customer satisfaction and service excellence.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to delivering exceptional service.
- Why this job: Make a real difference by enhancing customer experiences and driving service improvements.
- Qualifications: Strong communication skills and experience in customer service management.
The predicted salary is between 30000 - 40000 £ per year.
Overview Please make an application promptly if you are a good match for this role due to high levels of interest.
The role involves taking expert responsibility for managing and improving the performance of multiple sites, with a particular focus on handling customer complaints and expressions of dissatisfaction (EOD) include ensuring thorough and fair investigations of all complaints within agreed service standards, liaising xxuwjjq with work providers to align services with their expectations, and accuratel...
Locations
WarringtonCheshire
Contact Details:
Solus Accident Repair Centres Recruitment Team
We think you need these skills to ace Customer Liaison Manager in Cheshire, Warrington
Customer Complaint Management
Performance Improvement
Investigation Skills
Service Standards Compliance
Stakeholder Liaison
Communication Skills
Problem-Solving Skills
