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- Tasks: Assess vehicle damage and provide accurate repair estimates while ensuring customer satisfaction.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on innovation.
- Benefits: Competitive salary, bonus opportunities, 33 days holiday, and discounts on Aviva products.
- Why this job: Make a real impact in the automotive industry while working with cutting-edge technology.
- Qualifications: Experience in automotive repair and strong communication skills are preferred.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family?
Responsibilities
- Solus Repair Consultants are pivotal in our customers' story, working in partnership with our skilled production team to get the best outcome.
- Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction.
- Carry out computerised estimates using Audatex.
- Communicate with customers to provide repair information and an indication of completion time.
- Compile all relevant information and complete supporting documentation.
- Record all estimate/repair information on the Advance system.
- Monitor progress of the vehicle through the repair process.
- Negotiate estimates with the Aviva Engineer when required.
- Discuss claim related issues with the Aviva Engineers.
- Identify opportunities for non-insurance related repairs.
- Conduct mobile and drive by estimates.
- Maintain and secure allocated equipment.
- Assist other team members as and when required.
Qualifications
- Experience in general production or automotive body repair environment.
- Be able to lead, motivate and inspire your team.
- Excellent communication and interpersonal skills.
- Ability to work to group and site key performance measures.
- Embed a team working culture.
- Able to identify the cause of issues and blockages, which interrupt the flow of work.
- Completion of performance reviews and development.
Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards, Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Vehicle Damage Assessor in Bolton employer: Solus Accident Repair Centres
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Solus or Aviva. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you can contribute to customer satisfaction and team success at Solus.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you identified issues and found solutions. This will demonstrate your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Solus family.
We think you need these skills to ace Vehicle Damage Assessor in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Vehicle Damage Assessor role. Highlight any relevant experience in automotive body repair or production environments, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about vehicle repairs and how you can contribute to our team at Solus. Keep it engaging and personal – we want to get to know you!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application showcases your interpersonal skills. Whether it’s through examples in your CV or your writing style in your cover letter, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Solus Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment and repair processes. Familiarise yourself with tools like Audatex and the Advance system, as well as common industry practices. This will show that you're not just interested in the role but also have the technical know-how to excel.
✨Communicate Clearly
Since the role involves a lot of customer interaction, practice how you communicate complex information simply and effectively. Think about how you would explain repair processes or timelines to a customer who might not be familiar with the technical jargon. Good communication can set you apart!
✨Show Team Spirit
Solus values teamwork, so be prepared to discuss examples of how you've worked collaboratively in the past. Think of situations where you’ve motivated or inspired your team, and be ready to share those stories. Highlighting your ability to work well with others will resonate with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if Solus is the right fit for you. Plus, it leaves a lasting impression!
