At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and ensure customer satisfaction.
- Company: Join Solus, a leader in vehicle repair with a strong focus on innovation and quality.
- Benefits: Enjoy competitive salary, bonus opportunities, pension scheme, and 33 days' holiday.
- Other info: Join an award-winning team with excellent career growth and training opportunities.
- Why this job: Be part of an evolving industry and make a real impact on vehicle repair standards.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 35000 - 45000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we’re looking for an experienced Workshop Lead who combines technical expertise with a strong customer and quality focus.
This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The management and co-ordination of productive staff to ensure effective repairs to meet volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered.
- Managing and improving customer satisfaction targets.
- Achieving and maintaining and embedding all “best practice” and “lean activities” as instructed by business strategy.
- Achieving budget sales and cost targets weekly, monthly and annually.
- Ensuring all health and safety policy and procedures are followed with all staff utilising safe working practices and monitoring the correct use and storage of PPE.
- Planning departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- Applying Standard Operating Procedure following policy standards.
- Ensuring regular 1 to 1’s and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
This is a permanent role reporting to the Production Manager. We would like you to have had previous experience in a similar role with the following skills:
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award‑winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
- Competitive salary based on location, skills, experience and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday.
Workshop Lead employer: Solus Accident Repair Centres Company
At Solus, we pride ourselves on being an excellent employer, offering a dynamic work environment where your technical expertise as a Workshop Lead will be valued and nurtured. With a strong focus on employee growth, competitive salaries, and a comprehensive benefits package including a company pension scheme and generous holiday allowance, we foster a culture of collaboration and innovation that empowers our team to excel in the evolving vehicle repair industry.
Contact Detail:
Solus Accident Repair Centres Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops or events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Solus and understanding their values. Be ready to discuss how your experience aligns with their focus on quality and customer satisfaction. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your past experiences and how they relate to the Workshop Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Solus team!
We think you need these skills to ace Workshop Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Lead role. Highlight your previous experience in high-volume accident repair management and any relevant qualifications, like BS10125 regulations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how your technical expertise aligns with our commitment to quality and customer satisfaction at Solus.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet targets and improve processes. This will help us see how you can contribute to our ambitious goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Workshop Lead position. Plus, it’s super easy!
How to prepare for a job interview at Solus Accident Repair Centres Company
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to high-volume accident repair management and BS10125 regulations. Being able to discuss these topics confidently will show that you’re not just familiar with the role, but that you truly understand the industry.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve improved productivity or customer satisfaction. This will demonstrate your ability to lead and coordinate effectively, which is crucial for a Workshop Lead.
✨Emphasise Customer Focus
Since customer satisfaction is key for Solus, be ready to talk about how you’ve previously ensured high-quality service. Share specific instances where you’ve gone above and beyond to meet customer needs, as this will resonate well with their values.
✨Be Ready to Discuss Best Practices
Familiarise yourself with lean activities and best practices in the workshop environment. Be prepared to discuss how you’ve implemented these in your previous roles and how you plan to do so at Solus. This shows that you’re proactive and aligned with their business strategy.
