At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and customer satisfaction.
- Company: Join Solus, a leader in vehicle repair with a strong focus on innovation and quality.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for unique skills.
- Why this job: Be part of reshaping the vehicle repair industry while making a real impact.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 30000 - 40000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we’re looking for an experienced Workshop Lead who combines technical expertise with a strong customer and quality focus. This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The management and co-ordination of productive staff to ensure effective repairs to meet volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered.
- Managing and improving customer satisfaction targets.
- Achieving and maintaining and embedding all “best practice” and “lean activities” as instructed by business strategy.
- Achieving budget sales and cost targets weekly, monthly and annually.
- Ensuring all health and safety policy and procedures are followed with all staff utilising safe working practices and monitoring the correct use and storage of PPE.
- Planning departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- Applying Standard Operating Procedure following policy standards.
- Ensuring regular 1 to 1’s and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
This is a permanent role reporting to the Production Manager. We would like you to have had previous experience in a similar role with the following skills:
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award‑winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Workshop Lead in Welwyn employer: Solus Accident Repair Centres Company
At Solus, we pride ourselves on being a leader in the vehicle repair industry, offering a dynamic work environment where your technical expertise and customer focus can truly shine. With a commitment to employee growth through our award-winning apprenticeship programme, competitive salaries, and a strong emphasis on wellbeing, we ensure that our Workshop Leads are not only supported but also empowered to make a meaningful impact. Join us in reshaping the future of vehicle repair while enjoying a culture that values inclusivity and collaboration.
Contact Detail:
Solus Accident Repair Centres Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead in Welwyn
✨Tip Number 1
Network like a pro! Reach out to your connections in the vehicle repair industry and let them know you're on the lookout for a Workshop Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BS10125 regulations and Thatcham repair methods. Show us that you’re not just a fit for the role, but that you’re genuinely passionate about delivering top-notch service and quality repairs.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—share specific examples of how you've improved customer satisfaction or managed high-volume repairs. We love hearing about real-life successes that demonstrate your skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining Solus and being part of our exciting journey in reshaping the vehicle repair industry.
We think you need these skills to ace Workshop Lead in Welwyn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Workshop Lead role shine through. We want to see how excited you are about reshaping the vehicle repair industry and delivering top-notch service to our customers.
Tailor Your Experience:Make sure to highlight your relevant experience in high-volume accident repair management and BS10125 regulations. We’re looking for someone who understands the ins and outs of the industry, so don’t hold back on showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This will help us see why you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Solus Accident Repair Centres Company
✨Know Your Stuff
Make sure you brush up on your knowledge of BS10125 regulations and Thatcham repair methods. Being able to discuss these topics confidently will show that you’re not just familiar with the role but also passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your experience in scheduling and improving customer satisfaction, as this is key for the Workshop Lead position.
✨Emphasise Collaboration
Since the role requires working closely with others, think of instances where you’ve collaborated effectively. Be ready to discuss how you foster teamwork and ensure everyone is aligned towards common goals.
✨Be Enthusiastic and Upbeat
Solus values a positive attitude, so let your enthusiasm shine through during the interview. Share why you’re excited about the opportunity and how you can contribute to delivering the best repair service.
