At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and customer satisfaction.
- Company: Join Solus, a leader in vehicle repair with a focus on innovation and quality.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for all applicants.
- Why this job: Be part of reshaping the vehicle repair industry while making a real impact.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 30000 - 40000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we're looking for an experienced Workshop Lead who combines technical expertise with a strong customer and quality focus.
This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The management and co-ordination of productive staff to ensure effective repairs to meet volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered.
- Managing and improving customer satisfaction targets.
- Achieving and maintaining and embedding all "best practice" and "lean activities" as instructed by business strategy.
- Achieving budget sales and cost targets weekly, monthly and annually.
- Ensuring all health and safety policy and procedures are followed with all staff utilising safe working practices and monitoring the correct use and storage of PPE.
- Planning departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- Applying Standard Operating Procedure following policy standards.
- Ensuring regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
This is a permanent role reporting to the Production Manager. We would like you to have had previous experience in a similar role with the following skills:
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award‐winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply—your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Workshop Lead in Welwyn Garden City employer: Solus Accident Repair Centres Company
At Solus, we pride ourselves on being a leading employer in the vehicle repair industry, offering a dynamic work environment where innovation and teamwork thrive. Our commitment to employee growth is evident through our award-winning apprenticeship programme and ongoing training opportunities, ensuring that you can advance your career while contributing to our mission of delivering exceptional service. With competitive salaries, generous holiday allowances, and a strong focus on wellbeing, Solus is not just a workplace; it's a community dedicated to excellence and inclusivity.
Contact Detail:
Solus Accident Repair Centres Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Solus tick and be ready to discuss how your experience aligns with their goals. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions. Think about your past experiences and how they relate to the Workshop Lead role. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Solus team. Let's get you that interview!
We think you need these skills to ace Workshop Lead in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Lead role. Highlight your experience in high-volume accident repair management and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles. Let us know why you're the perfect fit!
Showcase Your Technical Expertise:Since this role requires technical expertise, don’t shy away from mentioning your knowledge of BS10125 regulations and Thatcham repair methods. We love seeing candidates who can demonstrate their understanding of industry standards and practices.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you get the best experience possible. Plus, it shows you're keen on joining our team at Solus!
How to prepare for a job interview at Solus Accident Repair Centres Company
✨Know Your Stuff
Make sure you brush up on your knowledge of BS10125 regulations and Thatcham repair methods. Being able to discuss these topics confidently will show that you’re not just familiar with the technical side, but that you also understand how they impact customer satisfaction and quality.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Think about times when you’ve improved productivity or resolved conflicts. This will demonstrate your ability to lead and coordinate effectively, which is crucial for the Workshop Lead role.
✨Emphasise Customer Focus
Be ready to talk about how you’ve previously enhanced customer satisfaction. Share specific strategies you’ve implemented to ensure repairs meet quality targets and how you’ve handled customer feedback. This will highlight your commitment to delivering the best service.
✨Ask Insightful Questions
Prepare thoughtful questions about Solus’s future plans and how they align with your vision for the workshop. This shows your enthusiasm for the role and helps you gauge if the company culture fits your style. Plus, it demonstrates that you’re proactive and engaged.
