At a Glance
- Tasks: Provide 1st line IT support to over 2,500 users across multiple sites.
- Company: Join Solus, a dynamic company with a focus on collaboration and innovation.
- Benefits: Gain valuable experience with Microsoft 365, Azure, and more, plus opportunities for growth.
- Other info: Exciting environment with plenty of room for career advancement.
- Why this job: Be the first point of contact for tech issues and make a real difference in users' experiences.
- Qualifications: Basic IT knowledge and a passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
Solus is seeking a 1st Line IT Engineer to join our Service Desk, supporting 2,500+ users across 40+ sites. You will be the first point of contact for colleagues and external clients using our in-house system, Evolve, triaging and resolving issues or escalating to the 2nd line when needed.
You will work with Microsoft 365, Azure, Intune and HaloITSM in a collaborative team, handling hardware, software and networking across multiple platforms, and you will have room to grow as the Service Desk.
Contact Details:
Solus Accident Repair Centres Company Recruitment Team
We think you need these skills to ace Service Desk Engineer – 1st Line IT Support in Stansted Mountfitchet
1st Line IT Support
Microsoft 365
Azure
Intune
HaloITSM
Troubleshooting Skills
Customer Service
