At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and customer satisfaction.
- Company: Join Solus, a leader in vehicle repair with a strong focus on innovation and quality.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Inclusive workplace with excellent career growth and support for unique skills.
- Why this job: Be part of reshaping the vehicle repair industry while making a real impact.
- Qualifications: Experience in high-volume accident repair management and knowledge of BS10125 regulations.
The predicted salary is between 35000 - 45000 € per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we’re looking for an experienced Workshop Lead who combines technical expertise with a strong customer and quality focus. This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The management and co-ordination of productive staff to ensure effective repairs to meet volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered.
- Managing and improving customer satisfaction targets.
- Achieving and maintaining and embedding all “best practice” and “lean activities” as instructed by business strategy.
- Achieving budget sales and cost targets weekly, monthly and annually.
- Ensuring all health and safety policy and procedures are followed with all staff utilising safe working practices and monitoring the correct use and storage of PPE.
- Planning departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- Applying Standard Operating Procedure following policy standards.
- Ensuring regular 1 to 1’s and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
This is a permanent role reporting to the Production Manager. We would like you to have had previous experience in a similar role with the following skills:
- Experience of high-volume accident repair management and scheduling.
- Experience of BS10125 regulations.
- Experience of Thatcham repair methods.
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award‑winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
- Competitive salary based on location, skills, experience and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Workshop Lead in Birmingham employer: Solus Accident Repair Centres Company
At Solus, we pride ourselves on being a leader in the vehicle repair industry, offering a dynamic work environment where your technical expertise and customer focus can truly shine. With a commitment to employee growth through our award-winning apprenticeship programme, competitive salaries, and a strong emphasis on wellbeing, we ensure that our Workshop Leads are not only supported but also empowered to excel in their roles. Join us in shaping the future of vehicle repair while enjoying a range of benefits including generous holiday allowances and performance-related bonuses.
Contact Detail:
Solus Accident Repair Centres Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the vehicle repair industry and let them know you're on the lookout for a Workshop Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BS10125 regulations and Thatcham repair methods. Show us that you’re not just a fit for the role, but that you’re genuinely passionate about delivering top-notch service and quality repairs.
✨Tip Number 3
When you get that interview, don’t just talk about your experience—share specific examples of how you've improved customer satisfaction or streamlined workshop processes. We love hearing about real results and how you take ownership of your work!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Solus team and ready to contribute to our ambitious future.
We think you need these skills to ace Workshop Lead in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to lead a workshop and make a difference in the vehicle repair industry.
Tailor Your Experience:Make sure to highlight your relevant experience in high-volume accident repair management and scheduling. We’re looking for someone who understands BS10125 regulations, so don’t forget to mention any specific examples that showcase your expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Workshop Lead role. Remember, we want to know how you can help us achieve our goals!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly. Plus, it shows you’re serious about joining our team at Solus!
How to prepare for a job interview at Solus Accident Repair Centres Company
✨Know Your Stuff
Make sure you brush up on your knowledge of BS10125 regulations and Thatcham repair methods. Being able to discuss these topics confidently will show that you’re not just familiar with the industry but also serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your experience in scheduling and improving customer satisfaction, as this is key for a Workshop Lead at Solus.
✨Emphasise Collaboration
Since the role requires working closely with others, think of instances where you’ve collaborated effectively. Be ready to discuss how you foster teamwork and ensure everyone is on the same page to meet targets.
✨Be Enthusiastic and Upbeat
Solus values a positive attitude, so let your enthusiasm shine through during the interview. Share why you’re excited about the future of vehicle repair and how you can contribute to their ambitious goals.
