Customer Experience & Complaints Manager (Multi-Site) in Warrington

Customer Experience & Complaints Manager (Multi-Site) in Warrington

Warrington Full-Time 33075 - 40425 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer complaints and enhance site performance across multiple locations.
  • Company: Join Solus Accident Repair Centres, a leader in vehicle repairs.
  • Benefits: Enjoy a competitive salary, bonus opportunities, pension scheme, and 33 days holiday.
  • Other info: Supportive work environment with excellent career growth opportunities.
  • Why this job: Make a real difference in customer experience while growing your career.
  • Qualifications: Experience in customer service and complaint management is essential.

The predicted salary is between 33075 - 40425 Β£ per year.

Solus Accident Repair Centres Company is looking for an expert to manage customer complaints and improve site performance across multiple locations in the UK.

The role includes conducting thorough investigations, liaising with work providers, and mentoring staff on complaint handling policies.

With a competitive salary, bonus opportunity, company pension scheme, and 33 days of holiday, this position at Solus, a leader in vehicle repairs, offers a supportive work environment and career growth opportunities.

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Customer Experience & Complaints Manager (Multi-Site) in Warrington employer: Solus Accident Repair Centres Company

Solus Aviva is an exceptional employer that values its employees by offering a supportive work culture and numerous growth opportunities. With competitive benefits, including matched pension contributions and discounts on products, we foster an inclusive environment where diverse backgrounds are celebrated. Join us in shaping the future of body repair while enjoying the advantages of working in a rapidly growing company across various UK locations.

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Contact Details:

Solus Accident Repair Centres Company Recruitment Team

We think you need these skills to ace Customer Experience & Complaints Manager (Multi-Site) in Warrington

Customer Complaint Management
Investigation Skills
Liaison Skills
Mentoring Skills
Complaint Handling Policies
Performance Improvement
Multi-Site Management