First-Line IT Support Engineer - Service Desk in Stansted Mountfitchet

First-Line IT Support Engineer - Service Desk in Stansted Mountfitchet

Stansted Mountfitchet Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support 2,500+ users by resolving IT incidents and service requests.
  • Company: Join Solus Accident Repair Centres, a leader in the automotive repair industry.
  • Benefits: Gain hands-on experience with Microsoft 365, Azure, and more.
  • Other info: Dynamic team environment with opportunities for growth and learning.
  • Why this job: Be the go-to person for tech support and make a difference every day.
  • Qualifications: Basic IT knowledge and a passion for helping others.

The predicted salary is between 31500 - 38500 £ per year.

Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk, supporting 2,500+ users across 40+ sites.

You’ll be the first point of contact for colleagues and external clients using our in-house body shop system, Evolve, triaging and resolving incidents and service requests.

You’ll work with Microsoft 365, Azure, Intune and Halo ITSM, contribute to onboarding and offboarding, and help maintain a reliable IT environment as the Service Desk grows.

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First-Line IT Support Engineer - Service Desk in Stansted Mountfitchet employer: Solus Accident Repair Centres Company

Solus Aviva is an exceptional employer that values its employees by offering a supportive work culture and numerous growth opportunities. With competitive benefits, including matched pension contributions and discounts on products, we foster an inclusive environment where diverse backgrounds are celebrated. Join us in shaping the future of body repair while enjoying the advantages of working in a rapidly growing company across various UK locations.

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Contact Details:

Solus Accident Repair Centres Company Recruitment Team

We think you need these skills to ace First-Line IT Support Engineer - Service Desk in Stansted Mountfitchet

Incident Management
Service Desk Support
Microsoft 365
Azure
Intune
HaloITSM
User Onboarding