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- Tasks: Design and integrate high-quality lighting and video systems for immersive AV projects.
- Company: Join Solotech, a leader in innovative AV solutions with a collaborative culture.
- Benefits: Enjoy a competitive medical plan, generous holidays, and career advancement opportunities.
- Why this job: Make an impact in the exciting world of AV technology and creative environments.
- Qualifications: 5+ years in systems integration with expertise in lighting and video.
- Other info: Dynamic role with travel opportunities and a focus on continuous learning.
The predicted salary is between 40000 - 50000 £ per year.
The Applications & Support Engineer will focus on the design and integration of high-quality lighting and video systems for permanent AV projects, including overseeing the technical lifecycle of projects, from design to on-site commissioning and client training. This hybrid role reflects the close relationship between lighting and video in modern AV projects, where the two disciplines work together to create cohesive, immersive environments. By combining these areas into a single role, Solotech ensures that projects are approached holistically – with solutions that are technically robust, visually impactful, and operationally sustainable.
Responsibilities
- Support the full technical delivery lifecycle for integrated lighting and video systems, from early design stages through to commissioning, training, and project handover.
- Produce and maintain system designs and technical documentation, ensuring solutions are practical, reliable, and aligned with client requirements.
- Collaborate with Sales, Project Management, CAD, Installation, and Service teams to deliver integrated AV projects to a high standard.
- Provide training and support to clients and end-users, ensuring systems are user‑friendly and supported by clear handover information.
- Responsible for providing high‑level general technical needs.
- Provide on‑site technical support during delivery and commissioning, coordinating with the service team for any post‑handover client needs.
- Contribute to on‑site commissioning, troubleshooting, and testing to verify system performance.
- Maintain strong communication with clients, consultants, and suppliers, representing Solotech positively throughout the project.
- Stay up to date with industry trends and emerging technologies, sharing knowledge to support team development and continuous improvement.
- Timely handover of efficient and fit‑for‑purpose project documentation to the Service team.
- Any other reasonable ad‑hoc requests as required by your manager.
Qualifications & Experience
- Relevant qualification in a technical or engineering field, or equivalent professional experience.
- Educated to industry related degree level or equivalent is desirable.
Work Experience
- A minimum of 5 years of experience in a Systems Integration department covering both lighting and video.
Essential Skills / Experience
- Working knowledge of AutoCAD and Vectorworks.
- Solid understanding of lighting and video systems, including control, distribution, and networking fundamentals.
- Experience with one or more common control and synchronisation protocols (e.g., DMX/RDM, sACN, Art‑Net, MA‑Net, MIDI, OSC, timecode/genlock).
- Professional video system integration (e.g., LED controllers/processors, projection, media servers, signal distribution, video‑over‑IP such as NDI/SDVoE).
- Exposure to one or more platforms (examples only): Lighting & Control: grandMA/MA3, ETC Eos/Paradigm, Pharos, ChamSys, Lutron, Avolites. Video & Display: Disguise, Pixera, Green Hippo, WATCHOUT, Resolume, NovaStar, Analog Way, Q‑SYST (control).
- Ability to produce and interpret technical documentation and system drawings.
- Familiarity with AV design and drawing tools such as AutoCAD and Vectorworks (Revit and SketchUp desirable, but not essential).
- Excellent diagnostic and problem‑solving skills, with a structured approach to troubleshooting.
- Confident communicator with the ability to provide client training and support.
- Highly organised, able to manage multiple workstreams in a fast‑paced project environment.
- Strong IT and collaboration skills, with proficiency in Microsoft Office 365.
Desirable Skills / Experience
- ECS Certification Card.
Essential Requirements
- Full Clean UK Driving License.
- Right to work and remain in the UK.
- Ability to travel throughout the UK including overnight stays from time to time (including occasional weekends).
Benefits
- Competitive Medical Cash Plan.
- Generous holiday allowance, 25 days + bank holidays.
- Employee Assistance Program: free counselling, legal support & 24.7 help line.
- Opportunities for training and career advancement.
- Pension plan with employer contribution.
- Cycle to Work Scheme.
- And more.
Applications & Support Engineer - Lighting & Video in Slough employer: Solotech Inc.
Contact Detail:
Solotech Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications & Support Engineer - Lighting & Video in Slough
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local AV events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects in lighting and video systems. We want to see your best work, so make sure it’s easy to access and visually appealing.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. We recommend going through common control protocols and system integration techniques. Being able to discuss these confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Applications & Support Engineer - Lighting & Video in Slough
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with lighting and video systems in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your technical know-how!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention relevant projects you've worked on and how they relate to the responsibilities listed in the job description. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Solotech Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of lighting and video systems, especially the control and synchronisation protocols mentioned in the job description. Be ready to discuss your experience with specific platforms like grandMA or Disguise, as this will show your technical prowess.
✨Showcase Your Project Experience
Prepare to talk about your previous projects where you’ve integrated lighting and video systems. Highlight your role in the technical delivery lifecycle, from design to commissioning, and how you ensured client satisfaction through effective training and support.
✨Collaboration is Key
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated with sales, project management, and service teams in the past. This will demonstrate your ability to work in a hybrid role and contribute to cohesive project outcomes.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends and emerging technologies in the AV industry. Being able to discuss these during your interview will not only show your passion for the field but also your commitment to continuous improvement and team development.