Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer queries and ensure smooth project communication.
- Company: Local authority with a focus on community engagement and support.
- Benefits: Competitive pay, hybrid working, and valuable experience in public service.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Make a real difference in housing projects while building strong community relationships.
- Qualifications: Experience in customer engagement and stakeholder management is essential.
The predicted salary is between 35000 - 45000 £ per year.
A local authority client is seeking an experienced Project Liaison Officer to join their Commercial Service team on a short-term contract to cover sickness absence. This is a fantastic opportunity for someone with strong customer engagement and stakeholder management experience within housing, construction, or public sector environments.
The Role
You will act as a key link between customers, tenants, and project teams, ensuring clear communication and high-quality service delivery across housing-related projects. This is a hybrid role, with a base office and regular on-site/community engagement.
Key Responsibilities
- Act as the first point of contact for customer enquiries, coordinating responses and ensuring effective resolution
- Investigate and manage customer complaints, ensuring they are handled in line with policy and escalated where required
- Conduct interviews with relevant stakeholders and provide clear written and verbal reports to management
- Build strong relationships with tenants and customers, ensuring they are heard and supported throughout project delivery
- Attend customer inductions, open days, and engagement events, including contractor...
Project Liaison Officer (Housing) in Nottingham employer: Solos Consultants
Contact Detail:
Solos Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Liaison Officer (Housing) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and public sector. We all know that sometimes it’s not just what you know, but who you know. Attend local events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the local authority and their recent projects. We want you to be able to discuss how your experience aligns with their needs, especially in customer engagement and stakeholder management. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Project Liaison Officer (Housing) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Liaison Officer role. Highlight your experience in customer engagement and stakeholder management, especially in housing or public sector environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer enquiries or complaints in the past. We love a good story!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong written and verbal skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Solos Consultants
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Project Liaison Officer. Familiarise yourself with the key tasks mentioned in the job description, such as customer engagement and stakeholder management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed customer complaints or built strong relationships with stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will give the interviewer a clear picture of how you handle challenges and contribute to project success.
✨Showcase Your Communication Skills
As a Project Liaison Officer, effective communication is key. During the interview, practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their communication strategies within the team. This shows that you’re proactive and engaged.
✨Research the Organisation
Take some time to learn about the local authority and its housing projects. Understanding their values, recent initiatives, and community engagement efforts will not only impress the interviewer but also help you tailor your responses to align with their goals. It’s all about showing that you’re a good fit for their team!