At a Glance
- Tasks: Provide 2nd line IT support to over 5,000 users and troubleshoot complex issues.
- Company: Established public sector organisation with a diverse user base.
- Benefits: Competitive pay, part-time flexible hours, and immediate start available.
- Other info: Ideal for those seeking part-time work with flexibility across Sussex.
- Why this job: Join a dynamic team and enhance your IT skills in a varied environment.
- Qualifications: Experience in 2nd Line IT Support and strong knowledge of Microsoft technologies.
We're currently recruiting for an experienced IT Engineer to join a well-established public sector organisation on a temporary basis to provide cover for a period of long-term sickness absence. This is an excellent opportunity for a skilled 2nd Line IT professional to support a large and diverse user base, working within a busy IT operations team delivering high-quality technical support across multiple sites.
The Role
You'll provide 2nd line technical support to over 5,000 users across a range of operational environments, troubleshooting complex IT issues while supporting the ongoing maintenance and improvement of IT services. The role offers variety, with opportunities to work across desktop support, infrastructure, networking, telecoms and systems administration as required.
Key Responsibilities
- Provide 2nd line technical support and resolve IT incidents efficiently.
- Install, configure and maintain hardware, software and IT systems.
- Support Microsoft technologies including Windows, Microsoft Office, Exchange and Active Directory.
- Assist with server, networking and infrastructure support.
- Manage user accounts, IT equipment and system changes.
- Support IT projects, upgrades and service improvements.
- Assist with more complex technical issues and provide guidance to junior team members where required.
- Ensure IT systems remain secure, reliable and operating effectively.
About You
We're looking for someone who has:
- Previous experience in a 2nd Line IT Support or IT Engineer position.
- Strong technical knowledge of Microsoft environments, including Windows, Office, Exchange and Active Directory.
- Experience supporting server and networking technologies.
- Excellent troubleshooting, communication and customer service skills.
- Relevant IT qualifications or equivalent commercial experience.
- A full UK driving licence and access to a vehicle, as travel between sites across Sussex is essential.
Working Hours
The preferred working pattern is: Monday to Wednesday 09:00 - 15:00. However, there is flexibility to accommodate preferred hours between 08:00 and 18:00, making this an ideal opportunity for candidates seeking part-time or flexible working arrangements.
What's on Offer
- Band 5 equivalent pay (DOE)
- Part-time, flexible working hours
- Opportunity to work within a large, established organisation
- Diverse technical environment with varied day-to-day responsibilities
- Immediate start available
If you're an experienced IT Support Engineer looking for your next contract opportunity, we'd love to hear from you. Apply today with your up-to-date CV for immediate consideration.
IT Engineer in Worthing employer: SOLOS Consultants Ltd
Join a well-established public sector organisation in Sussex as an IT Engineer, where you'll enjoy part-time, flexible working hours and the chance to support a diverse user base of over 5,000 individuals. With a commitment to employee growth and a collaborative work culture, this role offers a unique opportunity to enhance your technical skills across various IT domains while contributing to meaningful projects that impact the community.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in Worthing
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at SOLOS Consultants Ltd that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Engineer in Worthing
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at SOLOS Consultants Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at SOLOS Consultants Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at SOLOS Consultants Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at SOLOS Consultants Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at SOLOS Consultants Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at SOLOS Consultants Ltd.
