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- Tasks: Manage repairs for vacant properties and ensure tenant satisfaction.
- Company: Established organisation focused on community and housing improvement.
- Benefits: Initial 6-month contract with potential for extension and career growth.
- Why this job: Make a real difference in your community by improving homes for tenants.
- Qualifications: Experience in property management and strong organisational skills.
- Other info: Join a supportive team dedicated to enhancing local housing services.
Our client is currently looking to recruit a Voids Repair Manager on an initial 6 month contract, looking to start immediately. Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
The post holder will be responsible for managing vacant property repairs and minor aids and adaptations in a way that is both customer focused and forward thinking to the Council’s housing stock. The post holder will also embrace locality working, support local tenant groups, involve residents and work with partners to improve services.
Responsible for ensuring:
- Empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard
- Minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants
- Expenditure is managed within the available budget
- All building work is carried out in accordance with the latest Health and Safety, and Construction Design and Management Regulations
- A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods
- Stock surveys are carried out and computer records are updated to assist with business planning
- Services are efficient, continually improving and responsive to tenants and residents changing needs
Key Accountabilities:
- Ensuring empty homes are repaired quickly and functions co-ordinated with Lettings and Tenancy Services so they are relet quickly and within agreed targets.
- Ensuring Void Policy and Procedures are kept up to date and complied with
- Ensuring effective tracking and monitoring of vacant properties is carried out with stage targets for the relet process
- Maintaining an up to date and comprehensive Relet Standard, which has been agreed with tenants
- Managing pre-void surveys of occupied homes, scheduling of repairs to empty homes and post inspections to ensure procedures and contract conditions are complied with
- Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS)
- Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys
- Managing an ongoing tenant’s satisfaction survey and benchmark results on the relet process
- Maintaining an up to date Welcome Pack for new tenants
- Assisting with keeping the information provided to new tenants up to date and implementing recharges to recover costs for damaged properties
This is a fantastic opportunity to join an established organisation on an initial 6 month contract.
Voids Repair Manager in Swindon employer: SOLOS Consultants Ltd
Contact Detail:
SOLOS Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Repair Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Voids Repair Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the latest Health and Safety regulations and the Vacant Property Relet Standard. Show us that you’re not just a fit for the role, but that you’re passionate about improving tenant satisfaction and community services.
✨Tip Number 3
Don’t forget to showcase your experience with managing budgets and tracking property repairs. We want to see how you’ve successfully handled similar responsibilities in the past, so be ready to share specific examples during your interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Voids Repair Manager in Swindon
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role of a Voids Repair Manager and how your skills align with the responsibilities outlined.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to highlight relevant experience and skills. Show us how your background in managing repairs and working with tenants makes you the perfect fit for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make sure your key achievements and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at SOLOS Consultants Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Voids Repair Manager. Familiarise yourself with the Vacant Property Relet Standard and how it impacts tenant satisfaction. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Focus
Since this role is all about being customer-focused, prepare examples of how you've successfully managed tenant relationships in the past. Think about times when you’ve improved services or resolved issues for residents, as this will demonstrate your commitment to tenant satisfaction.
✨Budget Management Skills
Be ready to talk about your experience with managing budgets. Prepare specific examples where you’ve successfully kept costs within limits while ensuring quality repairs. This will highlight your ability to balance financial constraints with service delivery.
✨Health and Safety Knowledge
Brush up on the latest Health and Safety regulations relevant to property management. Be prepared to discuss how you ensure compliance in your work. Showing that you prioritise safety will reassure the interviewers that you take this aspect seriously.
