At a Glance
- Tasks: Lead day-to-day operations of the MBA programme and drive process improvements.
- Company: Leading higher education institution in London with a focus on transformation.
- Benefits: Competitive hourly rate, hybrid working, and opportunity for impactful work.
- Other info: Collaborative environment with opportunities for professional development.
- Why this job: Make a real difference in student experience during an exciting period of growth.
- Qualifications: Experience in higher education administration and team leadership required.
The predicted salary is between 28.86 - 28.86 £ per hour.
Location: Canary Wharf, London (Hybrid - Tuesday on-site, with flexibility to work remotely for part of the week)
Contract: Initial 3-month contract
Hours: 21.9 hours per week (Tuesday, Wednesday & Thursday)
Rate: £28.86 per hour PAYE or £39.40 per hour LTD
The Opportunity
We are seeking an experienced MBA Operations Lead to join a leading London-based higher education institution during an exciting period of transformation. As the MBA programme transitions from a fully online model to hybrid delivery and prepares for future growth, you will play a pivotal role in leading day-to-day operations, supporting the programme administration team, and driving process improvements to enhance both the staff and student experience. This is an excellent opportunity for an experienced Higher Education Administration Manager, Student Services Manager, Registry Team Leader, or Academic Operations professional looking to make an immediate impact.
The Role
- Lead and supervise the MBA Programme Administration team on a day-to-day basis.
- Coach, mentor and develop colleagues while allocating workloads and ensuring high-quality delivery.
- Drive operational excellence by reviewing, streamlining and improving administrative processes.
- Lead change initiatives to support the transition to hybrid programme delivery.
- Oversee multiple projects, ensuring deadlines and priorities are effectively managed.
- Standardise policies, procedures, checklists and workflows to improve efficiency.
- Support the delivery of an outstanding student experience throughout the student lifecycle.
- Build strong relationships with academic staff, professional services teams and senior stakeholders.
- Ensure compliance with institutional policies and relevant regulations, including GDPR and quality standards.
- Monitor progress, identify risks and implement solutions to support successful programme delivery.
About You
You will have experience working within a Higher Education environment and be passionate about delivering excellent operational support. You will ideally have:
- Experience in a senior administrative or operational role supporting undergraduate or postgraduate programmes.
- Proven experience leading or supervising administration teams.
- Strong knowledge of the student lifecycle and academic programme administration.
- Experience reviewing and improving administrative systems, policies and processes.
- Demonstrable project management and change management experience.
- Excellent organisational skills with the ability to manage multiple competing priorities.
- Strong stakeholder management and communication skills, with the confidence to work with colleagues at all levels.
- Experience coaching, mentoring and developing team members.
- A proactive approach to problem solving and continuous improvement.
- Degree-level education or equivalent relevant experience within Higher Education.
Why Apply?
This role offers the opportunity to:
- Lead operational improvements within a highly regarded MBA programme.
- Work closely with senior academic and professional services leaders.
- Drive meaningful change during a period of programme growth and transformation.
- Make a direct impact on student experience and service delivery.
- Join a collaborative hybrid working environment based in Canary Wharf.
If you have a background in Higher Education administration, team leadership and operational excellence, we would love to hear from you.
MBA Operations Lead employer: SOLOS Consultants Ltd
Join a prestigious higher education institution in Canary Wharf, London, where you will have the opportunity to lead operational improvements within a highly regarded MBA programme. Enjoy a collaborative hybrid working environment that fosters professional growth and development, while making a meaningful impact on student experience during an exciting period of transformation. With a focus on coaching and mentoring, this role offers a unique chance to drive change and enhance service delivery in a supportive and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land MBA Operations Lead
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like SOLOS Consultants Ltd or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at SOLOS Consultants Ltd.
We think you need these skills to ace MBA Operations Lead
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the MBA Operations Lead at SOLOS Consultants Ltd, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at SOLOS Consultants Ltd.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining SOLOS Consultants Ltd and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the MBA Operations Lead role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at SOLOS Consultants Ltd to see why you’re a perfect fit.
How to prepare for a job interview at SOLOS Consultants Ltd
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show SOLOS Consultants Ltd you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at SOLOS Consultants Ltd will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure SOLOS Consultants Ltd that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to SOLOS Consultants Ltd about what you bring to the table.
