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- Tasks: Lead pensions operations and manage relationships with stakeholders and suppliers.
- Company: Join SOLOS Consultants Ltd, a dynamic team in the pensions sector.
- Benefits: Competitive hourly rate, hybrid work, and opportunities for professional growth.
- Why this job: Make a real impact in pensions while developing your leadership skills.
- Qualifications: 5+ years in pension administration and strong communication skills required.
- Other info: Exciting role with potential for career advancement in a supportive environment.
The predicted salary is between 57 - 79 £ per hour.
We’re looking for an enthusiastic Pensions Operations Manager to join our UK Group Schemes & Benefits team. This role is responsible for overseeing pensions operations, leading the in-house team, and supporting consistent, high-quality communication with internal and external stakeholders. You’ll bring strong organisational skills, a positive mindset, and the confidence to work closely with colleagues, suppliers, and senior stakeholders.
Responsibilities
- Oversee pensions operational activities including retirement (medical grounds), death benefits, income protection claims, invoicing, and communication campaigns
- Manage relationships with third-party pension administrators and suppliers
- Review, improve, and implement processes to enhance efficiency, quality, and delivery
- Lead regular team meetings to encourage collaboration and address priorities
- Prepare reports and management information (MI) for stakeholders
- Plan and allocate team resources to meet operational targets
- Ensure compliance with company policies and regulatory requirements
- Implement changes resulting from legislation or internal policy updates
- Support pensions projects at various stages of development
- Work with Pensions Specialists to resolve member queries and issues
- Support financial scheme audits (1–2 per year)
- Organise supplier promotions, initiatives, and engagement events
- Build and maintain strong relationships across Airbus UK
Qualifications and Skills
- Minimum 5 years’ experience in pension administration
- Experience leading or supporting a team, ideally in a pensions environment
- Strong communication, presentation, and stakeholder-management skills
- Excellent organisational, planning, and prioritisation abilities
- High attention to detail and ability to perform under pressure
- Analytical mindset with the ability to manage projects through to completion
- Confidence to challenge, ask questions, and seek clarity
- Ability to coach, mentor, and develop others
- Solid understanding of project management principles
- Proficiency in Google Suite is desirable
If this role is of interest and you meet the above criteria, then please apply immediately.
Pensions Operations Manager in Gloucester employer: SOLOS Consultants Ltd
Contact Detail:
SOLOS Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Operations Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their pension operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your presentation skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about landing that Pensions Operations Manager role!
We think you need these skills to ace Pensions Operations Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Operations Manager role. Highlight your experience in pension administration and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how your organisational skills can benefit our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, make sure to demonstrate your strong communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you effectively communicate with different audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at SOLOS Consultants Ltd
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions operations, especially the specifics mentioned in the job description. Understand the processes around retirement, death benefits, and income protection claims. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous experiences in managing or supporting teams. Think of specific examples where you encouraged collaboration or improved team performance. This will demonstrate your capability to lead effectively.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage relationships with third-party administrators and suppliers. Have examples ready that highlight your strong communication and stakeholder management skills. This will help you stand out as someone who can maintain high-quality interactions.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've used your analytical skills in past roles, particularly in project management. Share examples of how you've improved processes or resolved complex issues. This will show that you can handle the responsibilities of the role with confidence.
