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- Tasks: Engage with our community, create content, run events, and manage partnerships.
- Company: Join Solo60, the fastest-growing network of on-demand wellness spaces.
- Benefits: Enjoy hybrid working, a pension scheme, and 28 days paid holiday that increases over time.
- Why this job: Perfect for social media lovers wanting to grow their audience and make an impact in a start-up.
- Qualifications: 1+ year in social media; confident, outgoing, and knowledgeable about platforms like TikTok and Instagram.
- Other info: Work closely with the Head of Marketing and be part of a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Solo60 is the fastest-growing network of self-operated, on-demand wellness space. We are transforming units into a network of private gyms, therapy spaces, and treatment rooms, all bookable by members and professionals via our app from 60 minutes at a time. We are also embarking on building the largest wellness professional platform which includes software, marketplaces and more.
You’ll be responsible for engaging with our Community of members, professionals and creators on our platform to help enhance their experience and relationship with Solo60. You’ll also be in charge of telling our story by creating curated content, running events, managing partnerships and growing our ambassadors/influencer network.
This is a perfect role for somebody who would love to work in social media, grow their personal audience, and create content for a living to create something truly unique and work hands-on in an early stage start-up. We are a growing team, and you will be working closely with the Head of Marketing so it is crucial that you can work both independently and show entrepreneurial skills to deliver tangible results but also be part of a wider management team reporting ultimately to Shareholders and Board.
Responsibilities include:
- Welcome and onboard new key accounts to ensure a smooth start.
- Monitor customer lifecycle data, including Active, Inactive, Rising Stars, and Churn Candidates from our dashboard, and take action to improve engagement and retention.
- Work closely with the Head of Marketing to develop and execute campaigns.
- Create content and messaging aligned with marketing strategies.
- Assist in the launch of new products through tailored communications and content creation.
- Collect feedback via custom surveys and customer interviews to inform product development and improvements.
- Elevate customer experience through key account management and one-on-one support.
- Organise and run events, both virtual and in-person, to foster community.
- Build and expand our influencer and ambassador network to increase brand visibility and advocacy.
Requirements:
- 1+ year working in Social Media as an influencer, ambassador, or community manager.
- Extremely confident and outgoing personality and love to help people.
- Thorough knowledge of all social media platforms and their algorithms including Facebook, Twitter, Instagram, YouTube and TikTok.
- Hybrid working environment (about to get a London-based office).
- Pension Scheme.
- 28 Days’ Paid Holiday + Increasing With Time.
- Full-time.
- London, UK (Hybrid).
Community Lead - Data employer: Solo60
Contact Detail:
Solo60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Lead - Data
✨Tip Number 1
Engage with the Solo60 community on social media platforms. Start by following their accounts, interacting with their posts, and sharing your thoughts on wellness topics. This will not only show your genuine interest but also help you understand their brand voice and community dynamics.
✨Tip Number 2
Create a portfolio showcasing your previous work in community management or content creation. Include examples of successful campaigns, events you've organised, or any influencer collaborations. This will demonstrate your hands-on experience and ability to deliver tangible results.
✨Tip Number 3
Network with professionals in the wellness and fitness industry. Attend relevant events, webinars, or workshops to meet potential colleagues and influencers. Building these connections can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 4
Stay updated on the latest trends in social media and community engagement. Follow industry leaders, read articles, and participate in discussions. This knowledge will not only prepare you for interviews but also show your commitment to staying ahead in the field.
We think you need these skills to ace Community Lead - Data
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media, community management, and content creation. Use specific examples that demonstrate your ability to engage with communities and manage partnerships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for wellness and community engagement. Mention how your skills align with the responsibilities of the Community Lead role and share any personal experiences that showcase your outgoing personality.
Showcase Your Social Media Knowledge: Include insights about social media algorithms and trends in your application. This could be in your CV or cover letter, demonstrating your thorough knowledge of platforms like Instagram, TikTok, and others.
Highlight Entrepreneurial Spirit: Emphasise any past experiences where you took initiative or led projects independently. This will show your potential employer that you possess the entrepreneurial skills necessary for a start-up environment.
How to prepare for a job interview at Solo60
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for building and engaging with communities. Share specific examples of how you've successfully connected with audiences in previous roles, whether through social media or events.
✨Demonstrate Your Content Creation Skills
Prepare a portfolio of your best content that showcases your creativity and understanding of different platforms. Be ready to discuss how you tailor content for various audiences and how it aligns with marketing strategies.
✨Understand the Company’s Vision
Familiarise yourself with Solo60's mission and values. Be prepared to discuss how your skills and experiences can contribute to their goals, especially in enhancing customer experience and community growth.
✨Be Ready to Discuss Data-Driven Decisions
Since the role involves monitoring customer lifecycle data, come prepared to talk about how you've used data to inform your strategies in past positions. Highlight any experience you have with analytics tools or customer feedback mechanisms.
