Position: Implementation Specialist – Healthcare Software
Suitable for: Implementation Analyst, Technical Implementation Specialist, Implementation Project Coordinator, Software Delivery Specialist
Location: London (King's Cross) – 4 days per week on-site Mon–Thurs, Friday WFH + client travel when required. Some paid weekend work during implementation go-live
Salary: 55,000 – 75,000
Please note: our client is unable to offer sponsorshipThe RoleWe are partnered with a fast-growing healthcare technology organisation seeking an Implementation Specialist to join their Delivery & Client Services team.
This is a fantastic opportunity to play a key role in delivering complex software implementations into GP practices and healthcare settings. You will work closely with senior stakeholders across Implementation, Product and Technical teams to ensure successful system migrations and high-quality customer outcomes.
This is a dynamic, client-facing role in a high-growth environment, offering strong exposure to end-to-end project delivery and the chance to make a real impact in digital healthcare. Key ResponsibilitiesImplementation DeliverySupport the successful delivery of clinical system migrations within agreed timelinesTake ownership of defined project workstreams, ensuring deliverables are metWork closely with internal teams to ensure smooth implementation and go-live phases Project Coordination & DocumentationMaintain and update project plans, risk logs, SOPs and training materialsTrack progress against milestones and proactively escalate risks or issuesCoordinate key implementation activities including training and stakeholder engagement Data Migration SupportAssist with data migration activities including planning, validation and troubleshootingEnsure accurate handling of sensitive healthcare data throughout implementation processesClient & On-Site SupportProvide on-site support during critical phases, including go-liveWork directly with clients to ensure a smooth transition to new systemsBuild strong client relationships and ensure a positive implementation experience Continuous ImprovementCapture lessons learned from implementations and contribute to process improvementsSupport the ongoing evolution of implementation best practices and playbooks Experience Required3 years of experience in a client-facing implementation, project delivery or software deployment roleBackground supporting complex software or enterprise system implementationsStrong organisational skills with experience managing project documentation and timelinesProven ability to manage multiple workstreams and priorities effectivelyStrong communication skills, with the ability to explain technical concepts to non-technical stakeholdersProactive, detail-oriented and comfortable working in a fast-paced environment Technical & Professional SkillsExperience supporting data migration or system transition projectsFamiliarity with project management tools, documentation and structured delivery processesAbility to collaborate effectively with technical, product and support teamsStrong problem-solving and troubleshooting capabilityDesirable SkillsExperience in healthcare, NHS or digital health environmentsExperience working in fast-growing or early-stage organisationsExposure to clinical systems or healthcare dataWorking PatternHybrid working: 4 days onsite (London), 1 day remoteRegular travel to client sites, including occasional overnight staysOn-site presence required during key implementation and go-live periods Why Apply?
Opportunity to work at the forefront of digital healthcare transformationJoin a high-growth organisation with strong career development opportunitiesWork on impactful projects improving patient and clinician experienceCollaborative and supportive team environmentCompetitive salary and benefits packageTo apply: Please follow the online application process and upload your CV.Please note: You must be eligible to work in the UK for your application to be considered. Due to high application volumes, we are unable to provide individual feedback to everyone. However, if you wish to check the progress of your application, please call or email the office and a member of the team will help you.
Implementation Specialist in London employer: Solo Search Services
At Solo Search Services, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our London-based team enjoys the benefits of working in a vibrant start-up environment, with ample opportunities for professional growth and development as we transition to a scale-up. We value our employees' contributions and offer a supportive atmosphere where innovation thrives, making it a rewarding place to advance your career in HealthTech.
