At a Glance
- Tasks: Deliver complex software implementations in healthcare settings and support client transitions.
- Company: Fast-growing healthcare tech organisation with a focus on digital transformation.
- Benefits: Competitive salary, hybrid working, and strong career development opportunities.
- Other info: Dynamic environment with opportunities for continuous improvement and learning.
- Why this job: Make a real impact in digital healthcare while collaborating with diverse teams.
- Qualifications: 3 years in client-facing roles with strong organisational and communication skills.
The predicted salary is between 55000 - 75000 £ per year.
We are partnered with a fast-growing healthcare technology organisation seeking an Implementation Specialist to join their Delivery & Client Services team. This is a fantastic opportunity to play a key role in delivering complex software implementations into GP practices and healthcare settings. You will work closely with senior stakeholders across Implementation, Product and Technical teams to ensure successful system migrations and high-quality customer outcomes. This is a dynamic, client-facing role in a high-growth environment, offering strong exposure to end-to-end project delivery and the chance to make a real impact in digital healthcare.
Key Responsibilities
- Implementation Delivery
- Support the successful delivery of clinical system migrations within agreed timelines
- Take ownership of defined project workstreams, ensuring deliverables are met
- Work closely with internal teams to ensure smooth implementation and go-live phases
- Project Coordination & Documentation
- Maintain and update project plans, risk logs, SOPs and training materials
- Track progress against milestones and proactively escalate risks or issues
- Coordinate key implementation activities including training and stakeholder engagement
- Data Migration Support
- Assist with data migration activities including planning, validation and troubleshooting
- Ensure accurate handling of sensitive healthcare data throughout implementation processes
- Client & On-Site Support
- Provide on-site support during critical phases, including go-live
- Work directly with clients to ensure a smooth transition to new systems
- Build strong client relationships and ensure a positive implementation experience
- Continuous Improvement
- Capture lessons learned from implementations and contribute to process improvements
- Support the ongoing evolution of implementation best practices and playbooks
Experience Required
- 3 years of experience in a client-facing implementation, project delivery or software deployment role
- Background supporting complex software or enterprise system implementations
- Strong organisational skills with experience managing project documentation and timelines
- Proven ability to manage multiple workstreams and priorities effectively
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Proactive, detail-oriented and comfortable working in a fast-paced environment
Technical & Professional Skills
- Experience supporting data migration or system transition projects
- Familiarity with project management tools, documentation and structured delivery processes
- Ability to collaborate effectively with technical, product and support teams
- Strong problem-solving and troubleshooting capability
Desirable Skills
- Experience in healthcare, NHS or digital health environments
- Experience working in fast-growing or early-stage organisations
- Exposure to clinical systems or healthcare data
Working Pattern
- Hybrid working: 4 days onsite (London), 1 day remote
- Regular travel to client sites, including occasional overnight stays
- On-site presence required during key implementation and go-live periods
Why Apply?
- Opportunity to work at the forefront of digital healthcare transformation
- Join a high-growth organisation with strong career development opportunities
- Work on impactful projects improving patient and clinician experience
- Collaborative and supportive team environment
- Competitive salary and benefits package
To apply: Please follow the online application process and upload your CV. Please note: You must be eligible to work in the UK for your application to be considered. Due to high application volumes, we are unable to provide individual feedback to everyone. However, if you wish to check the progress of your application, please call or email the office and a member of the team will help you.
Implementation Specialist employer: Solo Search Services
At Solo Search Services, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our London-based team enjoys the benefits of working in a vibrant start-up environment, with ample opportunities for professional growth and development as we transition to a scale-up. We value our employees' contributions and offer a supportive atmosphere where innovation thrives, making it a rewarding place to advance your career in HealthTech.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Specialist
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Solo Search Services or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Solo Search Services.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Solo Search Services.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Solo Search Services that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Implementation Specialist
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Solo Search Services.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Solo Search Services and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Solo Search Services
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Solo Search Services uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
