Customer Service Apprenticeship in Liverpool

Customer Service Apprenticeship in Liverpool

Liverpool Apprenticeship No working from home possible
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Introduction

We are a busy, growing car sales business seeking a reliable, detail-oriented Accounts Apprentice to join our accounts department. This is an excellent opportunity for someone looking to start a career in accounting and business administration within the motor trade industry.

About the Employer

Solo NW Limited, the cheapest used car dealer in Liverpool. We are a family business with a proud history of selling cars cheaper than market value. In fact, according to Auto Trader, 94% of our cars are sold too cheap!

Since we started our business in 2008, we have constantly grown. Starting with a small number of cars in just 1 unit. We now have 100+ different cars every month spread across one large site. We’ve also positioned ourselves in the market to remain the place for the cheapest motors on Merseyside.

What You’ll Do

  • Accurately inputting vehicle purchase and sales invoices
  • Recording customer deposits and payments
  • Filing and maintaining finance agreements and customer documentation
  • Matching supplier invoices to vehicle purchases
  • Scanning, uploading, and organising documents
  • Supporting month-end administrative processes
  • Generalaccountsand administrative support as required

Training Outcome

After completing a Customer Service Apprenticeship, you can progress from Customer Service Advisor to Senior Advisor, Team Leader/Supervisor, and eventually Customer Service Manager or Operations Manager. You may also move into areas such as sales, HR or business administration.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Patience

Course Information

Course: Customer service specialist (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am to 5.00pm.

Expected Duration: 1 Year 3 Months

Training Provider: ACCESS FURTHER EDUCATION LIMITED

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Contact Details:

SOLO NW LTD Recruitment Team