Interactions / Service Designer in London

Interactions / Service Designer in London

London Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
Solirius Reply

At a Glance

  • Tasks: Design user-centred digital services and collaborate with a multidisciplinary team.
  • Company: Independent digital transformation consultancy focused on human-centred solutions.
  • Benefits: Competitive salary, bonus scheme, private healthcare, and flexible working.
  • Other info: Dynamic remote work environment with opportunities for personal and professional growth.
  • Why this job: Shape innovative public services and make a real difference in people's lives.
  • Qualifications: Strong communication skills and experience in interaction design.

The predicted salary is between 55000 - 65000 £ per year.

Location: London/Remote

Contract/Perm: Perm

Start Date: ASAP

Clearances: Internal Background Check (DBS) / Eligible for Security Clearance

We’re an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive.

We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit.

We’re looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients.

You’ll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences.

  • Designs simple, intuitive, and accessible digital services that meet user needs and business objectives.
  • Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements.
  • Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code-based prototypes.
  • Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes.
  • Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base.
  • Facilitates workshops, co-design sessions, and user testing to explore problems, generate ideas, and validate solutions.
  • Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services.
  • Contributes to design standards and design systems, maintaining consistency across services and interfaces.
  • Supports service transformation by improving the efficiency, speed, and usability of public services.
  • Recognises and works within project constraints, supporting teams to deliver value to clients and users.
  • Supports and coaches teams and stakeholders in user-centred design and agile ways of working.
  • Contributes to internal culture, tools, processes, and capability development.
  • Contributes to the development of the Design practice and the Interaction Design community of practice.
  • Supports thought leadership, case studies, and insights showcasing interaction design expertise.
  • Contributes to client proposals and presentations to help win new projects.

As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career.

While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate.

Equality & Diversity: We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.

Competitive Salary ~ Bonus Scheme ~ Private Healthcare Insurance ~ 25 Days Annual Leave + Bank Holidays ~ Up to 10 days allocated for development training per year ~ Enhanced Parental Leave ~ Paid Fertility Leave (5 Days) ~ Statutory & Contributory Pension ~ EAP with Help@Hand ~ Gym Membership Benefits ~ Flexible Working

Solirius Reply

Contact Details:

Solirius Reply Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Interactions / Service Designer in London

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Solirius Reply for a Interactions / Service Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Solirius Reply before they go live!

We think you need these skills to ace Interactions / Service Designer in London

User-Centred Design
Prototyping
Interaction Design
User Research
Qualitative and Quantitative Analysis
Wireframing
Journey Mapping

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Interactions / Service Designer at Solirius Reply, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Solirius Reply does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Solirius Reply. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Solirius Reply.

How to prepare for a job interview at Solirius Reply

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Solirius Reply, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Solirius Reply might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Solirius Reply!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Solirius Reply is looking for.