Content Designer

We’re an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit.

The role involves joining our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges.

Requirements:

• You’re experienced at designing content that meets user needs and makes complex concepts, processes and language easy to understand and use.
• You’re able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live.
• You’re able to participate in user research activities and use both qualitative and quantitative research evidence to inform the design of content and user journeys.
• You contribute to prototype development and take part in user testing to improve content interactions.
• You’re experienced at working with and guiding senior stakeholders to produce user-centred content and can influence decision-making with a strong evidence base of user needs.
• You ensure content meets statutory or legal requirements, while remaining accessible and usable to the broadest audiences.
• You’re able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies.
• You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services, keeping up to date with best practice for inclusive design and how we can support universal access.
• You’re able to contribute to our clients’ design systems, setting standards for content design.
• You have a detailed understanding and experience of working to the Government Service Standard and the role of content designers within this.

Communications and productivity:

• You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.
• You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.
• You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
• You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities.

Company development:

• You’re able to support the development of the Design practice and contribute to the Content Design community of practice.
• You will be able to contribute to the development of thought leadership content and development of the content calendar to support Solirius marketing activities.
• You will be able to contribute to client proposals and presentations that will help Solirius win new projects.

The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors. This will provide you with a broad base of experience from which to continue building an outstanding career. Candidates should be open to working in different locations for different clients. Although most of our work is remote, candidates should be happy to meet frequently in our London office and travel as client needs dictate.