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For Companies At a Glance
- Tasks: Join a dynamic team to design and deliver innovative digital products for diverse clients.
- Company: Solirius Reply, a leading tech consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and generous leave policies.
- Why this job: Make a real impact by solving user problems and enhancing experiences in exciting projects.
- Qualifications: Experience in user research methodologies and strong communication skills are essential.
- Other info: Opportunities for professional growth and a vibrant company culture await you.
The predicted salary is between 36000 - 60000 £ per year.
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
About Us
Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
About You
You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius.
The role
We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped' skills and is not afraid to take on new challenges.
Requirements
- You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
- You’re experienced in a range of user research methodologies and broader research approaches.
- You know how to map and engage with different stakeholder groups.
- You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
- You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
- You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
- You’ve managed remote and in-person usability testing throughout the agile development lifecycle.
- You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
- You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.
- You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.
User-centred design and agile working
- You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs.
- You’re experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs.
- You’re able to advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
- You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)
Communications and productivity
- You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.
- You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.
- You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
- You’re keen to support the development of Solirius' internal culture, tools, processes and growth opportunities.
Benefits
- Competitive Salary
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Statutory & Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Working
- Annual Away Days/Company Socials
User Researcher in City of London employer: Solirius Reply
Contact Detail:
Solirius Reply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you’re genuinely interested in what we do at Solirius, and be ready to discuss how your skills can make a difference.
✨Tip Number 3
Practice your pitch! Be clear about your experience and how it aligns with the User Researcher role. We want to hear how you can contribute to our team and help solve real-world problems.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in our minds and show us you’re enthusiastic about joining the team.
We think you need these skills to ace User Researcher in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your relevant experience and skills that align with what we’re looking for, especially in user research methodologies and stakeholder engagement.
Showcase Your Passion: Let us see your enthusiasm for user research and technology! Share examples of how you've used your analytical mindset to solve real-world problems, and don’t forget to mention any creative approaches you’ve taken in your past projects.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate well-organised applications that get straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Solirius Reply
✨Know Your User Research Methodologies
Make sure you brush up on various user research methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, and think of specific examples that showcase your analytical mindset and ability to derive insights.
✨Showcase Your Communication Skills
Since this role involves engaging with clients and stakeholders, practice articulating your thoughts clearly and concisely. Prepare to explain complex concepts in a way that's easy to understand, demonstrating your strong communication skills and consultative approach.
✨Demonstrate Your Collaborative Spirit
Highlight your experience working in agile teams and how you’ve collaborated with different disciplines. Share examples of how you’ve co-designed solutions and engaged with diverse stakeholder groups to meet user needs effectively.
✨Prepare for Ethical Considerations
Be ready to discuss how you ensure ethical practices in user research, especially regarding participant privacy. This shows that you understand the importance of responsible research and are committed to inclusive practices, which is crucial for this role.
