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- Tasks: Conduct user research to create innovative digital products and services.
- Company: Join Solirius Reply, a dynamic consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and generous leave.
- Why this job: Make a real impact by designing user-centred experiences for diverse clients.
- Qualifications: Experience in user research methodologies and strong communication skills required.
- Other info: Opportunity for career growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius.
The role: We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges.
Requirements:
- You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
- You’re experienced in a range of user research methodologies and broader research approaches.
- You know how to map and engage with different stakeholder groups.
- You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
- You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
- You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
- You’ve managed remote and in-person usability testing throughout the agile development lifecycle.
- You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
- You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.
- You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.
User-centred design and agile working:
- You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs.
- You’re experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs.
- You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
- You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)
Communications and productivity:
- You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.
- You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.
- You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
- You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities.
Benefits:
- Competitive Salary
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Statutory & Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Working
- Annual Away Days/Company Socials
User Researcher employer: Solirius Consulting
Contact Detail:
Solirius Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to user research. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your portfolio! Make sure to have a well-organised collection of your past projects and research findings ready to share. This will help potential employers see your skills in action and understand your approach to user-centred design.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Solirius.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your relevant experience and skills that align with what we’re looking for, especially in user research methodologies and stakeholder engagement.
Showcase Your Passion: Let us see your enthusiasm for user research and technology! Share examples of how you've used your analytical mindset to solve real-world problems, and don’t forget to mention any creative approaches you’ve taken in your past projects.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate well-organised applications that communicate your insights effectively, just like you would in a user research report.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Solirius Consulting
✨Know Your User Research Methodologies
Make sure you brush up on various user research methodologies before the interview. Be ready to discuss your experience with different approaches and how you've applied them in past projects. This will show that you understand the importance of tailoring your methods to meet specific client needs.
✨Showcase Your Communication Skills
Since the role involves engaging with clients and stakeholders, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated insights from your research to influence decision-making. This will demonstrate your consultative approach and ability to connect with diverse audiences.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or describe how you'd handle certain situations. Think about past experiences where you've had to adapt your research plans or collaborate with cross-functional teams. This will highlight your adaptability and problem-solving skills.
✨Understand the Company Culture
Familiarise yourself with Solirius Reply's values and culture. Be prepared to discuss how your personal values align with theirs, especially regarding collaboration and delivering high-quality solutions. Showing that you resonate with their mission will make you a more appealing candidate.
