Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct user research to create innovative digital products and services.
- Company: Join Solirius Reply, a dynamic consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and generous leave.
- Why this job: Make a real impact by designing user-centred experiences for diverse clients.
- Qualifications: Experience in user research methodologies and strong communication skills required.
- Other info: Opportunity for career growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
About Us:
Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
About You:
You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius.
The role:
We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their 'T-shaped' skills and is not afraid to take on new challenges.
Requirements:
- You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
- You’re experienced in a range of user research methodologies and broader research approaches.
- You know how to map and engage with different stakeholder groups.
- You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
- You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
- You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
- You’ve managed remote and in-person usability testing throughout the agile development lifecycle.
- You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
- You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.
- You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.
User-centred design and agile working:
- You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs.
- You’re experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs.
- You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
- You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)
Communications and productivity:
- You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.
- You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.
- You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
- You’re keen to support the development of Solirius' internal culture, tools, processes and growth opportunities.
Benefits:
- Competitive Salary
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Statutory & Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Working
- Annual Away Days/Company Socials
User Researcher in London employer: Solirius Consulting
Contact Detail:
Solirius Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with their needs. Keep it concise but impactful – you want to leave them wanting to know more about you.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the position.
We think you need these skills to ace User Researcher in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user research methodologies and how you've tackled real-world problems in previous roles. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since you'll be engaging with clients and stakeholders, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and don't shy away from sharing examples of how you've effectively communicated insights in the past.
Highlight Your Team Spirit: We're all about collaboration here at StudySmarter! Make sure to mention any experiences where you've worked in agile teams or co-designed solutions. Show us that you're a pragmatic team player who thrives in a supportive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Solirius Consulting
✨Know Your User Research Methodologies
Make sure you brush up on various user research methodologies before the interview. Be ready to discuss your experience with different approaches and how you've applied them in past projects. This will show that you understand the importance of tailoring your methods to fit the needs of both users and stakeholders.
✨Showcase Your Communication Skills
As a User Researcher, strong communication is key. Prepare examples of how you've effectively engaged with clients and stakeholders in the past. Think about times when you translated complex insights into actionable recommendations. This will demonstrate your consultative approach and ability to make data-informed decisions.
✨Emphasise Inclusivity in Research
Highlight your commitment to inclusive research practices. Be prepared to discuss creative strategies you've used to recruit diverse participants and ensure their voices are heard. This aligns with the company's values and shows that you can advocate for high standards of usability and accessibility.
✨Prepare for Agile Collaboration
Since you'll be working in agile teams, think about your experiences collaborating with cross-functional teams. Be ready to share how you've contributed to co-designing products and services that meet user needs. This will illustrate your adaptability and team player mentality, which are crucial for success in this role.