At a Glance
- Tasks: Fix guest room issues, maintain leisure club equipment, and keep public areas pristine.
- Company: Join a vibrant hotel chain that values personality and genuine connections.
- Benefits: Free health membership, discounted stays, 50% off food, and flexible hours.
- Other info: Great training opportunities and a supportive team culture await you.
- Why this job: Be the go-to problem solver and make a real difference in guests' experiences.
- Qualifications: No need for perfect experience; just bring your energy and willingness to learn.
The predicted salary is between 31500 - 38500 £ per year.
The Role Outline:
Your Shift at a Glance
As our Maintenance Assistant, you are the ultimate problem solver for the entire property. One hour you might be fixing a critical issue in a guest room so they can have a faultless stay, and the next you will be ensuring our Leisure Club equipment is operating seamlessly. This is one of the most varied, fast paced roles in the hotel, keeping our public areas looking as fresh as they did on day one.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous maintenance experience is great, but your attitude, proactive nature, and energy matter much more to us. If you are handy with a toolbox, love working with people, and enjoy being the person everyone relies on to fix things, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
How the Village Thrives
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
Your Shift: What You Will Actually Be Doing
We do not just need someone to walk around with a clipboard. We need a proactive, quick thinking operator. We trust you to handle:
- The Guest Experience: Responding directly to room faults. You will jump in and fix issues swiftly and politely, ensuring our guests experience absolutely zero disruption during their stay.
- The Leisure Club: Keeping the energy high. You will run routine checks and fix issues across the gym and pool areas so our facilities are always operating flawlessly for our members.
- The Public Areas: Protecting the brand. You will take pride in the details, ensuring our bustling lobbies, Pub & Grill, and meeting spaces look immaculate and function perfectly.
- The Team Support: Working hand in hand with every other department. You will be a supportive team player who thrives under pressure, helping the wider hotel team deliver a brilliant service.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your task list, solve practical problems, and own your space. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development, including our Rising Stars and Talent Academy programmes.
Selling Our Benefits
- Health & Wellbeing: Complimentary Health and Wellness Membership at your home Club for you and a friend (worth £1,500 a year), up to two mental health days, a discounted Health Cash plan, and an Employee Assistance Programme.
- Hotel Stays: Discounted overnight stays from £35, plus Friends and Family rates from £49 including breakfast.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at the Pub & Grill, plus 30% off at our Starbucks stores.
- Financial & Extras: Salary drawdown via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, enhanced maternity and paternity pay, and your birthday off guaranteed.
- Development & Culture: Flexible working hours, regular team events, BIG People Days to celebrate our teams, and Anniversary rewards for key milestones.
Think You Have Got the Right Energy?
We are not looking for perfect CVs, we are looking for great people with a bag of personality. If you are a dab hand with a set of tools, possess a passion to learn, and love delivering excellent customer service, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the reality of hotel maintenance, and let's see if our energies align.
Maintenance Assistant in Shirley employer: Solihull
At Carluccio’s, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion for Italian cuisine. As a Commis Chef in Solihull, you will not only gain invaluable hands-on experience but also enjoy fantastic benefits such as 50% off meals for you and friends, flexible working opportunities, and excellent career development prospects within our growing hospitality group. Join us to kickstart your culinary journey in a supportive environment where your growth and well-being are our top priorities.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant in Shirley
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Maintenance Assistant in Shirley
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Solihull's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Solihull. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Solihull
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Solihull.