Apprentice Delivery Support Officer

Apprentice Delivery Support Officer

Apprenticeship 13230 - 16170 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Support the Employment & Skills Delivery Team and assist with administrative duties.
  • Company: Join a respected Public Health Team with a focus on inclusivity.
  • Benefits: Generous holiday allowance, flexible working, and access to a pension scheme.
  • Other info: Great opportunity for career growth and learning in a supportive environment.
  • Why this job: Gain valuable experience while making a difference in your community.
  • Qualifications: GCSE English Grade A-C/4 or above; willingness to undertake Level 3 Business Apprenticeship.

The predicted salary is between 13230 - 16170 £ per year.

We are looking for applicants that have:

  • Good IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents
  • Good oral and communication skills and will be flexible to adapt to the requirements of the role
  • Good attention to detail and ability to demonstrate accuracy
  • Knowledge and understanding of good customer service
  • A ‘can do’ attitude and ability to manage assigned tasks in a timely and practical way
  • Ability to work independently

To be eligible to apply for this position you will:

  • Have GCSE English Grade A-C/ 4 or above or functional skills level 2 in each subject
  • Be willing to undertake the Level 3 Business Apprenticeship Programme

Duties will include:

  • Providing support for Employment & Skills Delivery Team working in an engagement environment to support colleagues and the public
  • Supporting the Delivery Team to provide Reception/Welcome services
  • Assisting the Council’s Supported Jobs programme helping the team to deliver an inclusive service
  • Working with Lead Officers on duties required to help progression, picking up actions from meetings across the Delivery Team in Employment & Skills and work with colleagues, stakeholders, public, employers etc. to deliver service improvements
  • Administrative duties include Microsoft Products and potential for more system/data support as required

Benefits of becoming an Administrative Apprentice:

  • We offer a generous holiday allowance
  • Flexible working arrangements (that can include working from home - subject to business requirements)
  • Access to membership of the Local Government Pension Scheme
  • An opportunity to work and learn in a supported and respected Public Health Team

For an informal discussion about this role please contact Tom Dixon, tdixon@solihull.gov.uk. For an informal discussion about the apprenticeship please contact Tracey Getlevog, HR Employment Services Manager, tracey.getlevog@solihull.gov.uk.

Closing date: Sunday 22 November 2027

Shortlisting will take place w/c 23 November 2027

Interviews will take place on Tuesday 8 December 2026

Apprentice Delivery Support Officer employer: Solihull

Miller & Carter - Solihull is an exceptional employer that prioritises flexibility and employee well-being, offering part-time roles that fit around your life. With unique benefits like a 33% discount across all brands, access to earned wages, and opportunities for team socials, we foster a vibrant work culture where every team member can thrive. Join us and enjoy industry-leading training at our Steak School, ensuring you grow in a rewarding environment dedicated to excellence in service and culinary mastery.

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Contact Details:

Solihull Recruitment Team

We think you need these skills to ace Apprentice Delivery Support Officer

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Flexibility