At a Glance
- Tasks: Support children and families through direct work and evidence-based interventions.
- Company: Join Solihull Council, a diverse and inclusive employer.
- Benefits: Enjoy flexible hours, generous leave, and employee discounts.
- Other info: Dynamic role with opportunities for professional development.
- Why this job: Make a real difference in the lives of children and families.
- Qualifications: Level 3 qualification and experience working with children or families.
The predicted salary is between 30000 - 40000 € per year.
Family Support worker in the Family Time Service, based at Willow House, Chelmsley Wood, Solihull. The role requires flexible working hours, including some evenings until 8:00 pm and some Saturdays, to meet service needs. The contact centre operates from 9:30 am to 8:00 pm.
As a Family Support Worker you will provide high quality support for children, young people and families. You will hold your own caseload and undertake a range of direct work such as Life story work, a therapeutic process to help children and young people understand their past, identity, and personal history to build a positive self‑image and foster healing from trauma. You will complete evidence‑based interventions and implement plans within the Family Time centre, family homes, and community venues, supervise scheduled Family Time activities while promoting safe and meaningful family connections with the child’s best interests at heart. You will work as part of a multi‑agency approach and support the coordination of support for families.
About You
- Level 3 qualification, e.g. Level 3 Diploma for Children and Young People’s Workforce
- Experience of working on a 1‑1 basis with children, young people or their families in a social care, educational or voluntary setting
- Strong interpersonal and communication skills to establish collaborative relationships with children and their families, which may be emotionally demanding at times
- Good organisational skills
- Effective team working skills
- Experience of writing reports and knowledge of promoting safeguarding issues
- Experience of undertaking assessments, understanding threshold criteria, and skills in delivering direct work and evidence‑based interventions
Benefits
- Flexible working arrangements
- Family and carer friendly policies
- Access to the local authority pension scheme
- Employee benefits including staff discounts, subsidised travel passes, and Cycle to Work
- Generous annual leave of 25 days a year plus bank holidays, with the opportunity to buy a further 10 days’ leave
- Employee Assistance Programme, a 24‑hour independent, free, and confidential advice and support service
- Access to Magic Notes, a tool designed to summarise meeting transcripts and documents into cohesive and insightful reports, supporting your professional development and efficiency
Requirements and Conditions
- This post will require an enhanced DBS check
- This is an essential car user post – a suitable vehicle or vehicle access is required; applications by disabled applicants will be considered with reasonable adjustments
- The post is covered by the Fluency Duty as outlined in the Code of Practice on English language requirements for public sector workers
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.
Family Support Worker - Family Time Service employer: Solihull Metropolitan Borough Council
Solihull Council is an exceptional employer, offering a supportive and inclusive work environment for Family Support Workers in the Family Time Service at Willow House. With flexible working arrangements, generous annual leave, and access to professional development tools like Magic Notes, employees are empowered to grow while making a meaningful impact on the lives of children and families. The council's commitment to diversity and safeguarding ensures that all staff can thrive and contribute to a positive community.
Contact Detail:
Solihull Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker - Family Time Service
✨Tip Number 1
Network like a pro! Reach out to your connections in social care, especially those who work with children and families. They might know about openings or can give you a heads-up on what the hiring managers are looking for.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the role. We want you to shine, so rehearse your answers and be ready to share specific examples!
✨Tip Number 3
Show your passion for helping families! During interviews, let your enthusiasm for supporting children and young people come through. Share stories that highlight your commitment and the impact you've made in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Family Support Worker - Family Time Service
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Family Support Worker role. Use keywords from the job description to show we’re on the same page!
Showcase Your Skills:Don’t just list your qualifications; give examples of how you’ve used your skills in real-life situations. We want to see how you’ve made a difference in previous roles, especially with children and families.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for supporting families shines through without fluff.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently!
How to prepare for a job interview at Solihull Metropolitan Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Family Support Worker role and its responsibilities. Familiarise yourself with key concepts like Life story work and evidence-based interventions. This will help you articulate how your skills and experiences align with the job.
✨Showcase Your Interpersonal Skills
As a Family Support Worker, strong communication and interpersonal skills are crucial. Prepare examples from your past experiences where you've successfully built relationships with children and families. Highlight any emotionally demanding situations you've navigated and how you managed them.
✨Demonstrate Teamwork and Flexibility
This role requires working as part of a multi-agency approach. Be ready to discuss your experience in team settings and how you adapt to changing circumstances. Share specific instances where your flexibility made a positive impact on your work or the families you supported.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you feel more confident during the interview.
