At a Glance
- Tasks: Support governance processes and manage risk for a leading healthcare provider.
- Company: Join Solihull Healthcare Partnership, a forward-thinking organisation dedicated to patient care.
- Benefits: Gain valuable experience in a supportive environment with opportunities for mentorship and growth.
- Why this job: Make a real difference in healthcare while developing your skills in governance and risk management.
- Qualifications: Strong communication skills and a passion for improving healthcare systems.
- Other info: Be part of a team that values honesty, excellence, and respect in patient care.
The predicted salary is between 28800 - 48000 £ per year.
Overview
This job description is not designed to be exclusive but serves to illustrate the scope of the role.
Responsibilities
- Supporting the Quality and Governance Manager in identifying, mitigating, managing and monitoring risk and performance issues.
- Supporting the Quality and Governance Manager in the review and implementation of processes and policies that support good governance structures.
- Supporting the Quality and Governance Manager in liaising with internal and external stakeholders when required.
- Supporting the Quality and Governance Manager to maintain clear oversight and effective audit trail of all SEA & incidents.
- The Governance Officer will support the Quality and Governance Manager with all administrative tasks and activities related to all aspects of Governance for SHP.
- Ensure the Quality and Governance folder on S drive and Teams is updated and any necessary updates are shared with all staff via Teamnet.
- Maintain and update the policy register, ensuring all policies are reviewed and updated as necessary, contacting relevant colleagues when updates are overdue.
- Support the Quality and Governance Manager in the monitoring and reviewing of the SHP corporate risk register, ensuring the register is updated and presented to the board quarterly.
- Lead on all aspects of SEA investigation and management.
- Annually, audit the significant events & incidents SHP have recorded to monitor trends and identify if SEAs have reduced and patient experience and quality has improved.
- Liaising with PSMs in the production of team risk registers, and supporting their escalation into the corporate risk register.
- Support the Quality and Governance Manager (and SHP overall) to ensure compliance with Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Annually, audit the significant event process to ensure compliance with the policy.
- Annually, audit the complaints process to ensure compliance with the policy.
- Assist in communicating shared learning from complaints, SEA & Patient feedback.
About the Organisation
SHP are a Solihull based partnership looking after over 56,000 patients and operating out of 7 sites. This role provides an opportunity to join a large forward thinking organisation whose vision is to be the most respected Primary Care provider in the West Midlands. Through our centralised back-office functions, our systems are organised so we can concentrate on healthcare and not administration. Our practices place great value on teaching, training and mentorship within the team.
Vision & Mission
- SHP Vision Statement: To provide person-centred care at the heart of the community.
- Mission Statement: Solihull Healthcare Partnership aims to be the provider of choice in delivering holistic care to our neighbourhood.
- Honest: We practice and encourage open and honest communication, acting with integrity in all that we do.
- Excellence: We strive to achieve the highest standards in the care we deliver and enable our team to create an environment that encourages excellence.
- Accountable: We take personal and collective responsibility for our actions and the way we deliver care.
- Respectful: We engage with our team, our patients and our community with respect, providing kind and compassionate person-centred care.
- Transformational: We are committed to continually improving our standards, working with the community, being responsive and adapting to the changing needs of the neighbourhood.
Governance Officer employer: Solihull Healthcare Partnership
Contact Detail:
Solihull Healthcare Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Governance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission and how your skills align with their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions and scenarios related to governance and risk management. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Governance Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the responsibilities of the Governance Officer role. We want to see how you can support our Quality and Governance Manager effectively!
Showcase Relevant Experience: When detailing your past roles, focus on any experience related to governance, risk management, or policy implementation. We love seeing examples of how you've contributed to good governance structures in previous positions.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Solihull Healthcare Partnership
✨Know Your Governance Stuff
Make sure you brush up on the key principles of governance and risk management. Familiarise yourself with relevant regulations, especially the Health and Social Care Act 2008. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Communication Skills
As a Governance Officer, you'll be liaising with various stakeholders. Prepare examples of how you've effectively communicated complex information in the past. This could be through reports, presentations, or even team meetings. Clear communication is key!
✨Demonstrate Your Organisational Skills
This role involves a lot of administrative tasks, so be ready to talk about your organisational strategies. Bring examples of how you've managed multiple projects or maintained records efficiently. Highlighting your attention to detail will set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a risk or conducting an audit. Think through potential scenarios related to governance and have your responses ready. This shows your problem-solving skills and readiness for the role.