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- Tasks: Support customers by conducting platform health checks and promoting new features.
- Company: Join Solifi Group, a leader in customer success across the EMEA region.
- Benefits: Enjoy private medical insurance and generous holiday options.
- Other info: Great opportunity to build strong customer relationships in a dynamic environment.
- Why this job: Be a trusted partner and make a real difference for Leasepath customers.
- Qualifications: 5+ years of experience with Microsoft Dynamics and Power Platform.
The predicted salary is between 50000 - 60000 £ per year.
Solifi Group is seeking a Technical Customer Success Manager to support Leasepath customers across the EMEA region. This role involves acting as a trusted partner, conducting platform health checks, and aiding in the adoption of new features.
The ideal candidate will possess at least 5 years of experience with Microsoft Dynamics and the Power Platform, demonstrating strong customer relationship-building skills.
The position offers a range of benefits including private medical insurance and generous holiday options.
Technical CSM – Dynamics & Power Platform employer: Solifi Group
Contact Detail:
Solifi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical CSM – Dynamics & Power Platform
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft Dynamics and the Power Platform. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Dynamics and the Power Platform. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've built customer relationships and supported platform adoption in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Technical CSM – Dynamics & Power Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical CSM role. Highlight your experience with Microsoft Dynamics and the Power Platform, and don’t forget to showcase your customer relationship skills. We want to see how you can be a trusted partner for our Leasepath customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience: When filling out your application, make sure to highlight any relevant projects or experiences that demonstrate your ability to conduct platform health checks and support feature adoption. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at Solifi Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics and the Power Platform. Be ready to discuss specific features, functionalities, and how they can benefit customers. This will show that you’re not just familiar with the tools but can also leverage them effectively for customer success.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built relationships with clients. Highlight how you’ve acted as a trusted partner in previous roles, as this is crucial for a Technical Customer Success Manager. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you’ve had to troubleshoot issues or improve platform adoption. Be ready to discuss how you approached these challenges and what the outcomes were. This will illustrate your proactive approach and ability to support customers effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer success and how they measure platform health. This shows your genuine interest in the role and helps you understand if the company aligns with your values and career goals.