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- Tasks: Manage customer orders and ensure smooth communication between clients and teams.
- Company: Join a dynamic team in the print and manufacturing industry.
- Benefits: Enjoy a competitive salary, bonuses, pension scheme, and paid holidays.
- Other info: Work in a supportive environment with opportunities for growth.
- Why this job: Be the key link between clients and production, making a real impact.
- Qualifications: Experience in administration with strong communication and multitasking skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: Chichester, West Sussex
Job Type: Full‑Time
Department: Sales / Client Services
Salary: Circa £25k to £30k d.o.e.
Reports To: Managing Director / Finance Director
Job Summary
We are looking for a dynamic and customer‑focused Senior Administrator to join our team in the print/manufacturing industry. This role is responsible for receiving and processing customer orders through to production and despatch.
Key Responsibilities
- Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of all products.
- Understand client specifications, artwork requirements, and compliance standards related to product production.
- Collaborate with production, design, and logistics teams to ensure accurate and on‑time order fulfilment.
- Provide clients with updates on order status, lead times, and any changes in production schedules.
- Resolve client issues efficiently, ensuring a high level of service and satisfaction.
Additional Responsibilities
- Monitor market trends and competitor activity to identify new business opportunities.
- Customer new quotes and sales follow‑ups including existing extensive client base.
- Maintain accurate records of client interactions, orders, and account status using CRM systems.
Qualifications
- Proven experience in administration processes, preferably within the printing, packaging, or manufacturing sectors.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple projects and deadlines in a fast‑paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
Benefits
- Competitive salary of £25K - £30k (d.o.e.)
- Performance‑based bonuses.
- Pension scheme and paid holidays.
- Supportive and collaborative team environment.
Senior Administrator employer: Solid Recruitment
Contact Detail:
Solid Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and manufacturing industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Administrator role.
✨Tip Number 2
Prepare for those interviews! Research the company and understand their products and services. We want you to be able to discuss how your skills can help them improve client communication and order fulfilment.
✨Tip Number 3
Show off your CRM skills! Be ready to talk about your experience with CRM systems and how you’ve used them to manage client interactions. We love seeing candidates who can demonstrate their organisational prowess.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see how you can contribute to our dynamic team!
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration, especially in the print or manufacturing sectors. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Administrator role. Share specific examples of how you've successfully managed client relationships and resolved issues in the past.
Show Off Your Communication Skills: Since this role involves liaising with clients and internal teams, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Solid Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and market position in the print/manufacturing industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Role-Specific Questions
Given that this is a Senior Administrator position, be ready to discuss your experience with administration processes, particularly in the printing or manufacturing sectors. Think of specific examples where you've successfully managed client orders or resolved issues, as these will demonstrate your capability.
✨Showcase Your Communication Skills
As the primary liaison between clients and internal teams, strong communication skills are essential. During the interview, practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively communicated complex information to clients or colleagues.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've handled challenging situations in the past. Think about times when you resolved client issues or improved processes. Highlighting your problem-solving skills will reassure the interviewers that you can maintain a high level of service and satisfaction.