Client Support Operations Lead in Brighton

Client Support Operations Lead in Brighton

Brighton Full-Time 33075 - 40425 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and develop a dynamic client support team while enhancing service delivery.
  • Company: Solid Recruitment, a vibrant firm based in Brighton.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a collaborative team focused on excellence and growth.
  • Why this job: Make a real difference by improving client support processes and leading a passionate team.
  • Qualifications: Experience in financial services and knowledge of FCA/AML/GDPR regulations.

The predicted salary is between 33075 - 40425 Β£ per year.

Solid Recruitment in Brighton is seeking a Client Support Administration Manager to lead and develop a 10-15 strong client support team.

The role focuses on coaching, performance reviews, and aligning service delivery with regulatory standards.

You will manage workflows, escalate complex enquiries, and drive process improvements across CRM systems and reporting.

A solid background in financial services administration and FCA/AML/GDPR familiarity is essential, with a structured, detail-oriented

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Client Support Operations Lead in Brighton employer: Solid Recruitment

Solid Recruitment is an excellent employer that prioritises quality and accuracy in its work culture, making it a rewarding place for Microbiology Lab Technicians. Located in the picturesque outskirts of Chichester, employees benefit from a supportive environment that fosters professional growth and development, alongside competitive salaries and a commitment to compliance and precision in testing. Join a dedicated team where your contributions are valued and your career can flourish.

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Contact Details:

Solid Recruitment Recruitment Team

We think you need these skills to ace Client Support Operations Lead in Brighton

Coaching Skills
Performance Management
Service Delivery Alignment
Regulatory Standards Knowledge
Workflow Management
Complex Enquiry Resolution
Process Improvement