Senior Legal Policy Manager (Consumer Policy)

Leverage your policy expertise to lead and deliver significant policy projects focusing on consumer policy that contribute meaningfully to the legal sector by improving consumer outcomes. Independently engage with senior stakeholders, both internally and externally, to drive policy development. Apply your innovation and problem-solving skills in an evolving sector.

The role requires an individual capable of working independently and exercising sound judgment, to lead, advise on, and develop complex strategic policy projects. Drawing on your legal expertise, you will provide authoritative advice and play a key role in shaping the delivery of this strategic policy project. You will join a small team of the most senior legal policy advisers at the SRA operating at the forefront of our policy initiatives. The role involves delivering high-quality regulatory and public law advice as well as leading complex policy projects for the Consumer Policy team. You will ensure policies are legally robust, proportionate, and forward-looking, supporting improved consumer outcomes and informed decision-making in the legal services market. Much of your focus will be on projects where we seek to improve the outcomes for consumers and ensure they can make informed decisions about the legal services they receive.

Key responsibilities:

• Lead and develop major policy projects from inception through to implementation, ensuring delivery of on time quality work.
• Work with policy colleagues on the strategic development and implementation of key policies.
• Engage effectively with internal and external stakeholders, confidently representing the SRA at various meetings and forums.
• Provide innovative solutions to complex legal problems.
• Manage external lawyers and counsel.
• Offer clear and precise legal drafting.
• Support the coaching and mentoring of legal advisers, promoting diversity and inclusion, and acting as a positive role model within the organisation.

What we are looking for:

• A qualified solicitor, barrister, CILEX lawyer, registered European lawyer or an equivalent qualified lawyer with experience in consumer law, financial services, common law or other jurisdiction, with a current practising certificate.
• Proven and significant experience as a legal policy lawyer providing high quality advice in an equivalent regulatory and/or public law environment. Advisory experience in consumer law and/or financial services is desirable.
• Track record of leading and delivering solutions, taking accountability for the successful resolution of very complex issues.
• Highly analytical and intellectually agile, able to learn and manage complexity quickly.
• Proven ability to synthesise research and data to inform policy development.
• Strong interpersonal skills combined with experience of establishing and maintaining effective relationships and working with a range of internal and external stakeholders - including those at the most senior levels.
• Proactive, open to challenge and able to make difficult decisions to progress projects to required timescales.

Useful and additional information:

This role can be based at our office in Birmingham, Cardiff or London. We operate a hybrid working model which means working 2 days a week in the office, and the rest of the week from home. The starting salary for this role is between £70,000 - £75,000 depending on relevant knowledge, skills and experience. For those eligible, an additional 10% London weighting will apply (salary range of £77,000 - £82,500). We are happy to discuss scope for flexible working arrangements within the full-time hours (35 hours).

If you have any questions that are not answered in the advert or on our website, you can contact us via the official channels listed on the job posting.

To apply: Please click 'apply' to complete the online application form and upload a CV and cover letter, that must address how you meet the requirements of the role. The cover letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 16 February 2026 at 09:00. Interviews are anticipated to take place, in person, in either our Birmingham or London office.